Sonora Behavioral Health

Judy F. 

on Yelp

3 years ago

This was one of the worst examples of patient care I think I've seen in years! My son was brought in on 02/07/2023 for SI. They took him in and immediately took his clothing to "wash it". They told him would be returned soon. TWO DAYS later my son still has no clothes. They never found them. He contacted me and asked me to please bring him something to wear besides scrubs. He was evaluated on 02/08/2023 by Dr Douglas. This dr never called me to discuss anything. The nurse called me to ask about starting meds. His social work... read more

Jennifer K. 

on Yelp

3 years ago

PLEASE READ--WORD NEEDS TO GET OUT re: Sonora behavioral health on Corona Street. My daughter was in Sonora Behavioral Health facility in Tucson on Corona Street for 111 days and it was a HORRIBLE place and experience for her. The social worker, Gwen Leach was nasty and condescending and refused to let my daughter make calls to me, as her patient rights dictate, and TREATED MY DAUGHTER WITH CONTEMPT. SHE IS A MISERABLE AND ROTTEN EMPLOYEE WHO SHOULD BE FIRED FOR HER DISHONESTY, cruelty, AND lack of professionalism. She woul... read more

mia a. 

on Yelp

3 years ago

I was sent here after I OD'd, which obviously was mandatory since I had been struggling with severe anxiety, depression, PTSD, and other issues. I was 16 at the time. I got shamed multiple times from other patients. they separated the room into two sides, one for the bigs (maybe years 14-17) one for the little (anyone lower than that). I was put on the little side though, no clue why as I had informed multiple staff that I was over the age of 14, and wished to be put with kids in my age group. that never happened. once i got... read more

John J. 

on Yelp

3 years ago

SAD, TRUELY SAD. I was assured my visit was "voluntarey " (sp) NOT So, once you are inside you are "THEIR'S". First you must give a 48 hour notice of intent to leave, then you must do an exam, by a Dr. Then they might let you out. And if you have ins. oh you're in for a long stay. I stopped at the front desk to ask if it was voluntery "OH YES" then I discovered once inside what the rule really was. I told the nurse I should be viewed as non-compliant. I would not let her put the plastic bracelet on me. At about 11pm (cha... read more

Bethany O. 

on Yelp

4 years ago

They know down to an art exactly what they can get away with, no matter how illegal. I was wrongfully committed because one nurse with no oversight or accountability to anyone (Megan) committed FRAUD on my intake assessment, citing "direct quotes" from me about plans to kill myself that directly contradict what my husband and I actually told her. She lied to my face about the counseling services it turns out they do NOT offer. She NEVER gave me the "mental health Miranda rights" speech about the possibility of involuntary co... read more

Not A. 

on Yelp

5 years ago

Staff mocking my son's condition. Not just one but numerous. He was in emergency mode of medication side effects And requesting medical attention. Spoke to house supervisor who guaranteed a call back after addressing it and never called back. Was told they don't give notes to each other when personnel change. No notes given to the morning supervisor so I was questioned about times and staff. (?!) another patient was allowed to approach him and tell him he was faking it on numerous occasions. Told this morning he would b... read more

Jessica J. 

on Yelp

5 years ago

I worked at Sonora in intake as a nurse. The patients were great, I loved every single one of them as behavioral health holds a special place in my heart. The treatment of these patients is absolutely horrifying. I would walk a patient down to their assigned unit based on their condition, very few techs and nurses would introduce themselves let alone acknowledge the patient's existence. I watched a doctor put his hand over a patient's nose AND mouth; last time I checked that wasn't an evidence based practice in trying to cal... read more

J E. 

on Yelp

5 years ago

Please, think twice before calling for any assistance from this facility. Do not expect any kind of collaborative discussion about the reality of your loved one. Do not expect to have communication if the discharge date is changed. It realy doesn't matter how far you have driven or how you have had to rearrange your schedule, glad to think the nightmare will be over and you can get your loved one to a safe environment. "Sorry, I called once and you didn't pick up." Many people don't use their phone when they are driving... ... read more

AZ S. 

on Yelp

5 years ago

Sonora deserves negative stars I was in the Madera unit 15 days against my will due to drug pushing scam artists like "Dr Diaz". I had a thc manic episode due to strong medicinal weed. I had no history of drug issues, violence, crime, family issues, etc. Not once was my situation cared about. They lump everyone into a box to simply charge & get their money. I was grieving, even showed Diaz their own info on the topic, yet all he could do was sneer & be an ass. He can fill out all paperwork & make all decisions, like a god. ... read more