Southern Trust Mortgage, LLC

Stacey Williamson 

on Zillow

4 years ago

Jake and his team took the stress out of my home buying process. Since this was my first time buying a home, I was anxious about what would happen. My original lender was an absolute nightmare. After my realtor referred me to Jake, it was clear that he was the person who actually cared about doing a really good job and supporting this effort. He even took the time t mail me a handwritten note. He checked on me frequently throughout the entire buying process and always answered any questions that I had. I've heard so many nig... read more

Terrence Chiveral 

on Zillow

4 years ago

Brian was extremely easy to work with. He responded to emails, texts and phone messages promptly. All my questions were answered, even if I thought they could be dub questions. His experience and knowledge as made me feel relaxed and confident about the choices we made. I would definitely use him in the future. I would highly recommend him. 

ChloeLBrausch 

on Zillow

4 years ago

She was extremely responsive . I was a first time buyer in my mid 20’s during a pandemic ! Everything went so smooth. A lot of things I was able to upload electronically from home and I could reach her at any hour through her banking app, email, and even text message or phone call! 

jwhowell6 

on Zillow

4 years ago

Jake was amazing! He definitely had our best interests in mind as he worked with us. He always very prompt to respond to any question I had, whether through email or by phone. He took the time to explain the process in a way a new home buyer could understand. I highly recommend Jake Smith! 

kristen patek 

on Zillow

4 years ago

Alicia was very helpful and always available! It was great working with such a great loan officer! Thank you for everything you did for keenan and myself! We appreciate everything! 

Melissa Sheets 

on Zillow

4 years ago

We reached out to Alicia when we began our search for our second home. Starting day 1, the entire process was transparent and smooth. She was extremely responsive to us and our realtor. I’d recommend Alicia to anyone looking for a mortgage - she was fabulous to work with! 

zuser202005161704189 

on Zillow

4 years ago

Abby Guadalupe is the best of the best! I'm thankful and blessed to have been referred by a friend to work with Abby. Since day one she exemplified her professionalism, responsiveness, efficiency, and courteous customer service focus. She truly exemplified what perfection looks like. She made a process that is often stressful and overwhelming very much manageable. Her efforts reflected well not only on her, but on the team of professionals from Southern Trust Bank. I couldn't have asked for a better professional! I look forw... read more

Brandy Mertz 

on Zillow

4 years ago

Buying this house turned out to be an extremely stressful event, but Alicia was pretty much a godsend. She did everything and anything she could to get everything handled for me. When I was ready to break, she talked me down and gave me the details to work things back to normal. I would not have made it through this process without her and Southern Trust should be honored to have her as a loan officer. 

Alfred Koroma 

on Zillow

4 years ago

Alicia was very professional . She always was there to answer any concerns i had about buying a home. Alicia made the process very simple and easy for me. I have already told my family and friends about her professional service.