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Sports Gear Swag
- Sports Wear
- Stafford, TX
About this business
Location details
11325 Cash Road, Suite 200, Stafford, TX, 77477, United States
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Very good quality items
Business response:
Hi, Vijay. Thanks for taking the time to share your positive experience. We truly appreciate it!
Absolute 10/10 experience. I was able to customize a jersey for my husband to match his father’s hockey jersey from the 80’s! I had a mock up within an hour. It was perfect! He said it was the best gift he ever got. The quality of the jersey far exceeded my expectations! Would recommend to everyone! Thank you guys a ton!
Business response:
Hi, Kristie. Thanks for taking the time to share your positive experience. We truly appreciate it!
I ordered 10 custom basketball jerseys for my AAU team. Sports gear swag had a wide variety of designs and styles to choose from, and they allowed to mix and match whatever colors I wanted. Also, I needed the jerseys on short notice, and out of every website online, sports gear swag has the fastest delivery times. Me and my team are very excited for our new jerseys!
Business response:
Hi, Johnpaul. Thanks for taking the time to share your positive experience. We truly appreciate it!
Love our jerseys
Business response:
Hi, Melissa. We appreciate the kind words and are glad we could provide you with a positive experience!
The best jerseys ever
Business response:
Hi, David. Thanks for taking the time to share your positive experience. We truly appreciate it!
I would give less stars if I could the whole process with this company has been awful the jersey I ordered didn't arrive in the color I selected Maroon instead I got a red jersey the customer support is atrocious to deal with they don't respond frequently or they give you an excuse that they don't have the full info from the factory they say they will escalate the issue only to make you wait over a week with a response that it's your fault not theirs even though you can see the huge difference in color from their website col... read more
Business response:
Hey Mike, We sincerely apologize for any dissatisfaction you experienced with your order. Please know that we strictly adhere to the approved proofs during production, including the Pantone colors listed. However, colors may slightly vary on the final apparel due to a variety of factors, such as personal color interpretation, lighting conditions, monitor resolutions, camera settings, printing temperature, and the sewing or cutting process. This information is also included in the proof you approved. We truly understand you... read more
terrible customer service, lazy staff, they do not take accountability for their mistakes and won't even say sorry to you or sorry for the inconvenience. if you pay for the express shipping, you will not get it on the day they tell you, you will get it on the day they advertise the free shipping. so if you have to have it in time for something, you will get it after. absolutely disgusting service from them and would not recommend them. plenty of others out there that will do much better
Business response:
Hey Sam, We sincerely apologize for the delay in receiving your order. Please know that we shipped your order on time as promised. Unfortunately, once the package is with the carrier, we have limited control over any delays that may occur during transit. While we strive for timely delivery, carrier schedules and delays are beyond our direct control. As stated in our Return Policy, we prorate shipping fees in the event of delays. In this case, we have issued you a full shipping refund. You should see the refund reflected wi... read more
This company is awful and scammers. I ordered some jerseys, each custom, so I uploaded my own file for each "upload custom design". Came out great. Ordered 3 more orders within 2 days of each other. All of a sudden, they start sneaking in charges I didn't even see. Roster charges. Artwork charges. The 1st one I approved because I thought i was jut looking at the proofs, didn't know they added charges. Nope. They snuck in $159.21 and charged my card! Another, nearly identical order $438. The third $222. Are you kid... read more
Business response:
Hey Sara, We are sorry to hear about the issues you have experienced. We would like to address your concerns and provide some clarification regarding your recent order. Please note the initial price displayed on our website is for plain apparel without any additional customization. Your order includes custom text, numbers, and artwork. For these we charge Roster (unlimited text and numbers in full color) and Artwork (unlimited logos in full color) as listed on our website. If either is not entered at the time of ordering o... read more
0 star. This company is a scam. They asksyou to pay customs fees and never refunds you. They are liars. don't do business with them.
Business response:
Hey Eric, We’re truly sorry for any confusion or inconvenience you’ve experienced. We’d like to clarify our import fee policy, as outlined on our FAQ's as well as our Checkout page. For orders shipped within the US, there are no import fees from our shipping couriers. However, for orders shipped outside the US, including to Canada, import fees may be applied by the shipping couriers. We want to assure you that any import fees incurred will be promptly reimbursed by us. While we do not have control over these fees, we are co... read more
Frequently asked questions about Sports Gear Swag
How is Sports Gear Swag rated?
Sports Gear Swag has a 4.7 star rating with 5,042 reviews.
When is Sports Gear Swag open?
Sports Gear Swag is open now. It is open 24/7.