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Spring Creek Village
- Assisted Living Facilities
- Spring, Texas
About this business
Spring Creek Village Assisted Living and Memory Care provides a full range of exceptional senior living options designed to accommodate your lifestyle and enable you to get the most from your retirement years. We are committed to providing impeccable, pet-friendly Assisted Living and Memory Care options for seniors in Spring, Texas and the surrounding communities
Location details
20305 Holzwarth Rd, Spring, Texas, 77388, United States
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The people that work at this community are very friendly and seem to provide decent quality of care to all of the residents. I just am not impressed with the activities and the communication then have. I have only seen one time in my dads entire stay there that they where doing an activity and that was a kids basketball hoop in the middle of the living room floor. I had to move my dad out of there because he needed more interaction and things to do.
My poor mother is a resident at this facility and every single time she gets adjusted to a new person and bonds with that person, POOF! they no longer work there. I do not know what the issue is, but that Director needs to get his stuff together and make the staff happy. I do not know whether it is a pay problem or what but this is getting to be too much. And why is it always the good people? They are keeping the bad ones. We will be looking for another place to stay.
This was just a short stay. It didn't go very well for us. There was a fall, and it was never reported, until several days later, and we never got a copy of anything. She has never been the same. It was a very nice facility, but the follow through left something to be desired, and for my loved one the lack of attention seems to have had permanent implications.
The is was not a good community for us in our experience. They were not able to supply the services that they said they could, so our loved one did not get the care that they needed, which was very unhelpful.
Extremely understaffed. The facility is not a year old and apparently does not have enough residents to make a profit. Great care from people when you can get it, but staff are serving in multiple arenas. Ours is a patient with several higher levels of care needed. When he pushes his call button and does not get a prompt reply -- he could fall before someone comes to help. I believe that once they are at a profit level it will be a five star community.
My mother lived at Magnolia Heights for a little over a month. From the onset, I knew it was the wrong choice. Her first night there, the pendant system went down (the button they wear around their neck to get help). I was told it would "hopefully be repaired the next day, and that I could take her home for the night if it made me feel better". There was no sense of urgency to get it repaired; it went down frequently during her stay. There were multiple medication errors; one medication was not given for 5 days (they let it... read more
What a nightmare. One false move by your loved one and they are hauled out by the state. Two residents in three days were removed. This nursing staff does not know how to do their job. They are suppose to be professionals that can handle the residents here. Not so, they are sent to a lock-up in Tomball.
I would give them a negative ten! They don't keep their promises. They said that they had a doctor on staff that would be able to keep prescriptions refilled. They let two of the prescriptions run out. They told us our loved one was too tall to come back! They told us this the same day they were being released from the hospital. I have been there when you couldn't find a nurse attendant or management onsite to help. I have walked by the nurses station and seen prescription bottles just sitting out, where residents or anyone ... read more
Our loved one is not happy here, and neither is the family! It seems like they really don't have their stuff together here. They are not very organized at all. The food is horrible!! There was a man that threw his plate on the ground, it was so bad! Nothing is fresh - it either comes frozen or pre-made. There are no cakes or pies for dessert. There's no flavor and no freshness, and it's just terrible! The ladies that serve the food are not servers. Also, there are no activities here! You could hear a pin drop in the dining ... read more
Frequently asked questions about Spring Creek Village
How is Spring Creek Village rated?
Spring Creek Village has a 4.1 star rating with 236 reviews.
When is Spring Creek Village open?
Spring Creek Village is open now. It is open 24/7.