Spring Creek Village's cover image
Claimed

This profile has been claimed by the business owner or representative.

Spring Creek Village

4.0

About this business

Location details

20305 Holzwarth Rd, Spring, Texas, 77388, United States

Get directions
4.0254 reviews
Select a rating
Becky McDuffee's profile image
Becky McDuffee 
4 years ago

I moved my husband out of Spring Creek Village because they completely neglected taking care of him during the COVID shut-in. Once I was able to get into the facility and see his room, I found it to be dirty and cluttered. Further, I paid extra to make sure he showered, took his meds properly, and changed his clothes. There were several days that he wore the same clothes and he wasn't showering. I was in his room at noon when the med tech came to give him his morning meds, including one that needs to be taken before breakfas... read more

Anonymous's profile image
6 years ago

Hello Spring Creek Village Management? Do you just send out canned responses by corporate or do you address the very serious issues raised in my post? Just curious...... I decided not to return my parents to this place after my father suffered a heart attack from all of the physical demands related to the bathing and dressing of my mom because Spring Creek Village failed repeatedly to deliver the “higher need” levels of service they promised. So he did it himself After providing a 30 day notice of move out, apparently Tab ... read more

Anonymous's profile image
6 years ago

Hello Spring Creek Village Management? Do you just send out canned responses by corporate or do you address the very serious issues raised in my post? Just curious...... I decided not to return my parents to this place after my father suffered a heart attack from all of the physical demands related to the bathing and dressing of my mom because Spring Creek Village failed repeatedly to deliver the “higher need” levels of service they promised. So he did it himself After providing a 30 day notice of move out, apparently Tab ... read more

Anonymous's profile image
8 years ago

Spring Creek Village was a very nice community. The staff was very friendly. and helpful. The community was well-maintained and clean. We chose another community that was in our price range. 

Anonymous's profile image
8 years ago

I'm very upset at Spring Creek Village. They called me and told me my mom had bumped her head. So I went to the community and when I got there I could see that her arm was swollen. They did not even put an icepack on it. I took her immediately to an emergency medical clinic. When we were deciding on moving her here I had told them that she was a fall risk. They said they had gotten her up and then went to get other residents up leaving her alone. She is now home with us. 

Anonymous's profile image
8 years ago

The people that work at this community are very friendly and seem to provide decent quality of care to all of the residents. I just am not impressed with the activities and the communication then have. I have only seen one time in my dads entire stay there that they where doing an activity and that was a kids basketball hoop in the middle of the living room floor. I had to move my dad out of there because he needed more interaction and things to do. 

ConcernedAboutMyMom's profile image
ConcernedAboutMyMom 
9 years ago

My poor mother is a resident at this facility and every single time she gets adjusted to a new person and bonds with that person, POOF! they no longer work there. I do not know what the issue is, but that Director needs to get his stuff together and make the staff happy. I do not know whether it is a pay problem or what but this is getting to be too much. And why is it always the good people? They are keeping the bad ones. We will be looking for another place to stay. 

Anonymous's profile image
9 years ago

This was just a short stay. It didn't go very well for us. There was a fall, and it was never reported, until several days later, and we never got a copy of anything. She has never been the same. It was a very nice facility, but the follow through left something to be desired, and for my loved one the lack of attention seems to have had permanent implications. 

Anonymous's profile image
11 years ago

The is was not a good community for us in our experience. They were not able to supply the services that they said they could, so our loved one did not get the care that they needed, which was very unhelpful. 

Frequently asked questions about Spring Creek Village

How is Spring Creek Village rated?

Spring Creek Village has a 4 star rating with 254 reviews. 

When is Spring Creek Village open?

Spring Creek Village is open now. It is open 24/7.