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About Us Pacifica Senior Living Sunrise Pacifica Senior Living Sunrise is an Independent Living, Assisted Living, and Memory Care community located in Sunrise, Florida. Our residents find their home to be warm, welcoming, and inviting, with access to everything they need.
4201 Springtree Dr, Sunrise, FL, 33351, United States
Get directionsJennie and Phil are the greatest. They helped me out immensely in my darkest hour. I really want to say they go above and beyond for the older people and their caregivers.
Business response:
Thank you for taking the time to leave your review. Now under new ownership we invite you back to see and feel the Pacifica difference!
It's the best place we found for the price. They are not always so quick to respond to needs or concerns. We haven't gotten too many complaints, just between the communication with the staff, they don't seem to know all that is going on. If they would call me with an incident and I asked question they weren't able to answer all my questions. She seems to be in better spirits now.
Business response:
Thank you for taking the time to leave your review. Now under new ownership we invite you back to see and feel the Pacifica difference!
I am very pleased with the care my mother is receiving, and the prompt response to incidents that have occurred, because of her mental state. So far everyone has been very attentive and caring with her, and she is also pleased with the facility and the staff.
Business response:
Thank you for taking the time to leave your review. Now under new ownership we invite you back to see and feel the Pacifica difference!
One bedroom unit not bad. Dining room looked ok. Too many people just sitting around in the small lobby. They do have transportation to doctors and other locations, even for wheel chair bound. Everyone gets a call pendant around their neck. There is an initial buy in in order to live at this facility.
So far, this place is fine. The only main problem we're having with them is that they don't return phone calls to family. They use the excuse that their phone systems don't work, but that cannot possibly be true for every time we call. The communication was fine before my loved one moved in, and now, we can't get any calls returned.
Business response:
Thank you for taking the time to leave your review. Now under new ownership we invite you back to see and feel the Pacifica difference!
seemed very lovely but too big for my loved one to navigate - ladies room could have been cleaner (only drawback I saw)
Business response:
Thank you for taking the time to leave your review.
It wasn't as clean as where she is now, had the smell of urine. They were cooperative when making the transfer, but the cleanliness was lacking. They would have entertainment. There were times when was alone and she couldn't make it to the bathroom and couldn't make it. The food was ok. A couple of times she called for help and had to wait.
Older facility. What turned us off was that it was more like dorm style living, with a common area and then four rooms attached to it so that four individuals shared a living room and a small kitchenette area. We weren't sure dad would like that, and he wasn't really warm to the idea, though personally I feel that that may help with socialization. The units were co-ed, but at that age you don't worry about it!
Because she has Alzheimer's and COPD and chronic bronchitis and chronic phuemonia, I needed a facility to accommodate those needs, so that as she progressed with the Alzheimer's I wouldn't have to look for a whole new facility to accommodate her needs. Emeritus allowed her to move within the same facility to make life a little easier. That is really the reason why I picked them. There are very few facilities that have different stages for people who have Alzheimer's. Also, they have a rehab facility so my mother has been abl... read more
Springtree Senior Living has a 4.7 star rating with 445 reviews.
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