Springtree Senior Living

Anonymous 

on AplaceForMom

11 years ago

The admin staff is friendly and helpful with what you will need and how other resources are available to help. The overall appearance is nice, but, the rooms can use some work, some new paint, carpets need to be cleaned For the most part, the nursing staff is helpful, but, not above and beyond, not going to go out of their way to help with anything that isn't in their responsiblities The aides are nice for the most part, some are a little rough and tough, but, some are very friendly and make their stay nice. 

Robert 

on AplaceForMom

12 years ago

It's going pretty well, it's very clean and the staff is friendly. Some things have to be worked out because it's the beginning, making sure all the little things get in the care plan. When we were first looking we liked the location, and we were comfortable and they had dementia care which was a plus. Those are some of the reasons we chose it. 

Nena 

on AplaceForMom

12 years ago

Jennie and Phil are the greatest. They helped me out immensely in my darkest hour. I really want to say they go above and beyond for the older people and their caregivers. 

Family Member 

on AplaceForMom

12 years ago

It's the best place we found for the price. They are not always so quick to respond to needs or concerns. We haven't gotten too many complaints, just between the communication with the staff, they don't seem to know all that is going on. If they would call me with an incident and I asked question they weren't able to answer all my questions. She seems to be in better spirits now. 

Silmar Sanchez 

on AplaceForMom

12 years ago

I am very pleased with the care my mother is receiving, and the prompt response to incidents that have occurred, because of her mental state. So far everyone has been very attentive and caring with her, and she is also pleased with the facility and the staff. 

Anonymous 

on AplaceForMom

12 years ago

One bedroom unit not bad. Dining room looked ok. Too many people just sitting around in the small lobby. They do have transportation to doctors and other locations, even for wheel chair bound. Everyone gets a call pendant around their neck. There is an initial buy in in order to live at this facility. 

Loved One 

on AplaceForMom

12 years ago

So far, this place is fine. The only main problem we're having with them is that they don't return phone calls to family. They use the excuse that their phone systems don't work, but that cannot possibly be true for every time we call. The communication was fine before my loved one moved in, and now, we can't get any calls returned. 

Anonymous 

on AplaceForMom

12 years ago

seemed very lovely but too big for my loved one to navigate - ladies room could have been cleaner (only drawback I saw) 

Family 

on AplaceForMom

12 years ago

It wasn't as clean as where she is now, had the smell of urine. They were cooperative when making the transfer, but the cleanliness was lacking. They would have entertainment. There were times when was alone and she couldn't make it to the bathroom and couldn't make it. The food was ok. A couple of times she called for help and had to wait.