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4201 Springtree Dr, Sunrise, FL, 33351, United States
Get directionsThey tried very hard to be accommodating during an emotionally trying time. The physical space was a bit tired but they are in the process of updating. The administrators, nursing staff and health care staff were very helpful and attentive. As of right now, I am comfortable with the care being provided to my stepdad. He is clean, shaven, well fed and seems to have adjusted.
Business response:
Thank you for taking the time to leave your review. Now under new ownership we invite you back to see and feel the Pacifica difference! We thank you for your consideration and welcome you back at any time.
December 2015 A place for Daddy AT Brookdale, Sunrise, fl. My father 94yrs was an independent person. His only need was a cane to walk, wheel chair and hearing aids. after a long search my family and I went to the facility at Sunrise, FL and we like what we saw. WHAT I LIKE Most; The Friendly staff. A nice looking dining facility. nice stylish furniture, game room, library and movie room. Overall a Nice place to leave. A comfortable private room with new carpets and fresh paint. A private bathroom with safety equipment and s... read more
Business response:
Thank you for taking the time to leave your review.
I found the staff and administrators extremely friendly and very willing to accomodate my Dad's needs.
Business response:
Thank you for taking the time to leave your review. Now under new ownership we invite you back to see and feel the Pacifica difference! We thank you for your consideration and welcome you back at any time.
Our experience with Brookdale Sunrise has been somewhat mixed, but after touring a few communities in the area it is definitely the nicest that I saw. The facility itself is well kept and clean, and the staff are friendly and helpful for the most part. However, I do think they are a bit understaffed in the memory care section.
Business response:
Thank you for taking the time to leave your review. Now under new ownership we invite you back to see and feel the Pacifica difference!
I liked the place but did not like the quad format living options and the private one bedrooms have a waitlist.
Business response:
Thank you for taking the time to leave your review. Now under new ownership we invite you back to see and feel the Pacifica difference!
Overall we are pleased with how things have turned out at Brookdale Sunrise! It isn't the fanciest looking place that I saw, but the community is clean and well kept, and it has a comfortable friendly atmosphere. I'm very impressed with the staff, they are friendly, and very reliable. One of my big concerns was medication management, and I like that they seem to be very attentive and detail oriented, as well as having a nurses on-site nearly 24/7. The residents here are friendly and social, and the common areas are always bu... read more
Business response:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
My Mom has been there for about a month and a half. The people are really nice, and overall I am happy with our choice. The food is good, which is very important to my Mom. My Mom is slow to warm up, and so she has not done a lot of activities, but the staff encourages her none the less. When I visit, I alway feel welcomed by the staff and the residents who I see on the way to her room. I love it that there are so many residents with pets.
The admin staff is friendly and helpful with what you will need and how other resources are available to help. Recently Emeritus sold to Brookdale. Brookdale appears to be much more responsive to complaints and/or suggestions for the comfort of the elderly residents.
Emeritus staff promised some things prior to our family member moving in that were not carried out. Such as, cleaning and re-screening the common patio/porch area. It took some serious prodding to get the vertical blinds in the room fixed, the bathroom repainted and a few other odds and ends. Recently Emeritus sold to Brookdale. Brookdale appears to be much more responsive to complaints and/or suggestions for the comfort of the elderly residents. Time will tell.
Springtree Senior Living has a 4.6 star rating with 535 reviews.
Springtree Senior Living is open now. It is open 24/7.