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StaxUP Storage
- Self Storage
- Menifee, CA
About this business
Location details
27887 Holland Rd, Menifee, CA, 92584, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Gabriel was amazing! So patient, kind and friendly. Our bank was giving us a hard time unlocking our card and he held our truck for us for 3 hours. He truly has great customer service!
Business response:
Thank you so much for the 5 stars, Maleeka! We really value your business and try to show that by providing you with the excellent customer service you deserve. Thank you for taking time out of your day to share your experience with us and the community. Cheers, StaxUP Storage - Menifee
Great place to store items you only use occasionally. We have a 10x10 and have utilized almost the entire space. Great customer service and open when it's convenient for me. Gate code is kinda funky, but the gentleman in the front office was super helpful and now I have no problem with it. I would highly recommend this business. They also do UHaul too.
Business response:
Hi Cathi, thank you for sharing your positive experience! We appreciate your recommendation and continued business. Cheers, StaxUP Storage - Menifee
Great customer service! Fast and efficient. Fairly cheap considering the demographic location.
The service here at Menifee U-Haul was outstanding and Chantay ,wow girl what can I say you saved my day!!!! Thanks a million .!! U- haul you all need to give that girl a raise!!!
Chantay is awesome! Great employee for StaxUp! She was friendly, informative and very helpful.
While the location seemed nice and was conveniently close to me; the customer needs improvement. I scheduled a uhual online and while that process was easy via the uhual portal the customer care at this location lacks. I called to motility my reservation times and add a dolly and the person that took my call was rude and acted like it was an inconvenience to call. I also understood that the location office was closed on my pick up day & although the employee reminded me of this he provided no information on how the pick up p... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Natalie. We set a high standard for ourselves and our storage facility, and we regret to hear that standard was not met in your interaction with us. Sincerely, StaxUP Storage - Menifee
Horrible service. Issue their Autopay every time. Charge extra fees without reasoning or balance logic. False advertising.
Business response:
Hi Jennifer, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your interaction with us did not meet those high standards. We would greatly appreciate it if you would contact us at 844-509-1500 or support@staxupstorage.com so you can provide more insight to help us get better. Sincerely, StaxUP Storage - Menifee
Poor customer service with the representative at this location Beware. The representative at this location has a nasty attitude.
Business response:
Keith, thanks for your feedback. We regret that you weren't satisfied with your experience, it's important to us that you feel appreciated as our customer. Sincerely, StaxUP Storage - Menifee
Christmas Day they send this unwelcome surprise "Your Storage Rent is Changing" and decided to give themselves the gift of stealing more of my money - for the 2nd time since signing up - for providing zero additional value in return. If you don't want to be taken advantage of, don't store here.
Business response:
Hi Nick, thank you for your review. StaxUP Storage - Menifee works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we have to make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We are sorry to hear that you are unhappy. If you would like to discuss this with us in more de... read more
Frequently asked questions about StaxUP Storage
How is StaxUP Storage rated?
StaxUP Storage has a 4.6 star rating with 449 reviews.
When is StaxUP Storage open?
StaxUP Storage is open now. It will close at 5:00 p.m.