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StaxUP Storage
- Self Storage
- Menifee, CA
About this business
Location details
27887 Holland Rd, Menifee, CA, 92584, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I have found this to be a wonderful place to trust with your goods. The facility is well maintained and there's always a friendly face to help. The managers Jennifer and Tony are a pleasure to deal with. Always willing to help and answers any questions We might have. The office is always clean . Tony is a wealth of help and information. Thank you StaxUp.
We rented a U-Haul trailer from here back on 11/3/18. A member of the staff hooked up the trailer(I have a bad back and my wife has a heart condition) and I asked the person who attached the trailer if if was secure enough and they assured me that it was. 40 miles later, in Banning, the trailer came off the hitch. I was fortunate enough to get the truck I was driving to the freeway shoulder safely and waited for U-Haul to remove the trailer from the freeway. U-Haul refused to remove the trailer from the freeway, and said it... read more
Business response:
Hi Justin, Thank you for taking the time to leave a review. It does not make me happy to hear this happened to you. For UHAUL to deny a claim there needs to be photo evidence of the trailer being hooked up properly. We do not have any control over their policies and our team does their best to comply with all safety regulations and procedures. We hope all of our customers have a safe experience when they work with us, whether it be renting self storage or a moving truck. Again, it pains me to hear that this happened to ... read more
My husband and I went in there yesterday to rent a space the lady in the office was so helpful all of our questions answered and took us to show us the space before anything else my husband checked prices all over the area and they were the most reasonable with lots of trucks difference sizes and they are also very reasonable super friendly and very pleasant to talk too I would recommend this place to everyone !!!!!!!
Nick and Tony are awesome. Great service and prices. We will definitely use them in the future.
Terrible experience, beware of Jen in the office she is very rude, and a liar. stay clear of this place if you're looking for honest people and good customer service. Beware of overcharging they tried to do it to me.
Business response:
Hi Elly, My name is Peter and I work in the home office. Would you mind reaching out to me at wecare@stratprop.com? This is a corporate account and I will respond directly. Hope you're well. Thank you for the review and the opportunity to earn your business. Best, Peter
Great people to deal with, always very helpful. I wish the city didn't block off the entrance with a new center divider because it makes it difficult now with the 5th wheel but other than that the place is worthwhile.
Great service. They take care of their customers. Have used them twice and wood recommend to anyone.
David This guy is beyond helpful he goes out of his way to make sure that you're satisfied and does his job correctly abused this storage facility for the U-Haul on several occasions and it has always worked out good for me
Great customer service and very professional. Easy access in and out with no complications and also the pricing is very affordable. Thank you Tony and Jenn for such great customer service
Frequently asked questions about StaxUP Storage
How is StaxUP Storage rated?
StaxUP Storage has a 4.6 star rating with 469 reviews.
When is StaxUP Storage open?
StaxUP Storage is closed now. It will open at 9:00 a.m.