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stayAPT Suites Alexandria-Fort Belvoir
- Hotels
- Alexandria, VA
About this business
Location details
8849 Richmond Hwy, Alexandria, VA, 22309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
living room tv wasn't connect to network. Just had a picture frame showing
The interior walkways needed cleaning.
I will never stay here again.... the area is not safe it was way too much fighting going on in the late night...Upon arrival the lady at the front desk was rude and was missing on both time I went down to the front desk for assistant and the office was still open. The room was clean but not clean. for a new hotel it should of been spotless. The dishes were not clean and my tub was dirty with hair still in it. The lights by the bed were not working and it smelled like cigarette smoke very disappointed
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. Your comfort and satisfaction are very important to us. We strive to provide a welcoming atmosphere, and we regret that your interaction with our staff did not meet your expectations. Please know that if no one is at the front desk, we are most likely assisting another guest. Quite often we're staffed with one person handling all of the hotel needs from maintenance, housekeeping, and guest ser... read more
This was a great set up for our family of four and would definitely be great for an extended business or personal stay. There was a nice community feel to the property, and everybody was very nice. My main issue was that the Wi-Fi service was not good at all. It barely worked on our phones, and I was unable to get an Internet connection through Wi-Fi on my computer at all. I had work that I had hoped to do, but I was unable to do it.
Business response:
Thank you Jennifer for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the setup for your family and appreciated the community feel of the property. It’s wonderful to know that our team made a positive impression on you! We sincerely apologize for the Wi-Fi issues you encountered during your stay. We understand how important reliable internet access is, especially when you have work to complete. Your feedback is invaluable, and we will be looking into this matter to ensure a better ... read more
I had stayed there six months before and I was excited to return, but the condition of the furniture and the cleanliness was not as good as my last visit.
Business response:
Thank you Edward for taking the time to share your thoughts with us. We're glad to hear that you were excited to return after your previous stay, but we sincerely apologize that your experience this time did not meet your expectations. We strive to maintain a high standard of cleanliness and comfort for our guests, and it’s disappointing to hear that we fell short during your visit. Your feedback is important to us, and we will address the issues regarding the condition of the furniture and overall cleanliness with our team ... read more
What I liked about the property was the full kitchen. What I didn't like was the fact that there was not always a staff member available, that someone actually tried to break into one of the fire doors, that my kitchen smelled like cat urine, that the bathroom in the gym area was constantly locked, that there was a domestic disturbance where one of the guests was actually evicted. I'm thinking there is section 8 housing happening in this location.
Business response:
Thank you April for sharing your feedback with us. We truly appreciate your comments about the full kitchen, as we strive to provide our guests with a comfortable and convenient experience. We sincerely apologize for the issues you encountered during your stay, particularly regarding the availability of staff, the unpleasant odor in the kitchen, and the concerns about safety and security. Your experience is not reflective of our standards, and we take these matters very seriously. We are actively working to address the conce... read more
👎You get what you pay for Ok price, but you get what you pay for. Noisy from people above, hot (you cannot change the temp of the room even when we asked), and woken up by loud fan. Will not stay again and would not recommend!
Business response:
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand how important a comfortable and quiet environment is for a good stay. Your comments about the noise and temperature control have been noted, and we will address these issues with our team to improve for future guests. We appreciate your input and hope you might consider giving us another chance in the future.
I’m honestly not sure why this property has so many good reviews. The room we stayed in smelled like cigarettes and some kind of old musty smell. The couch was stained all over and the floor was dirty. The end tables next to the bed had bits of crumbs and something sticky on them. I had to clean up some water in the bathroom and the towel I used to wipe it with turned dirty. I was charged $75 more than what was originally emailed to me as the “price you pay” from Expedia for literally no reason. The chairs in the kitchen are... read more
Frequently asked questions about stayAPT Suites Alexandria-Fort Belvoir
How is stayAPT Suites Alexandria-Fort Belvoir rated?
stayAPT Suites Alexandria-Fort Belvoir has a 4.4 star rating with 985 reviews.
When is stayAPT Suites Alexandria-Fort Belvoir open?
stayAPT Suites Alexandria-Fort Belvoir is open now. It will close at 9:00 p.m.