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stayAPT Suites Alexandria-Fort Belvoir
- Hotels
- Alexandria, VA
About this business
Location details
8849 Richmond Hwy, Alexandria, VA, 22309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Fleas there bad My dog caught fleas second night there I want a refund
This is not a hotel. It's an apartment complex where they also rent rooms daily. If you like sleepless nights this is the place for you. They allow dogs so you'll probably get to listen to them too, like we did ALL NIGHT LONG. Paper thin, unsoundproofed walls and ceilings, concrete mattresses, and the most uncomfortable living room furniture possible. To save $30 over others nearby is definitely not worth it.
Business response:
Thank you Ken for taking the time to provide us with feedback from your recent stay with us.
No one around & locked office when trying to check in
Business response:
Thank you Laurie for taking the time to provide us with feedback from your stay with us. Hope to see you next time you're in the area.
We use the APT when visiting family or just hanging out in DMV. Usually, its a nice, fun and relaxing stay. However, we stayed at APT June 14, 2024 thru June 16, 2024 in room 207. The room conditions were awful. The microwave handle was broken, making it hard to open. The oven temperature could not be read, making the oven nonuse able, the coffee pot did not work. There were very few dishes and pans to cook with. Room 207 has been run down with no repairs. We informed the front desk about the issues. Nothing was done. A repl... read more
We would not recommend this place -The couch was warn, stained, uncomfortable and looked dirty, we were happy we had a sheet to cover it with - the bedside light didn’t work, the bed was uncomfortable - in the ‘kitchen’: there were no pans, (we were able to get a pan and fry pan asking at the front desk) also no sponge at the sink, and the microwave only turned on when you used the popcorn setting, -the ice maker was turned off and took overnight to make ice, (we asked at the desk there was no other ice available) - the kitc... read more
Business response:
Thank you Karen for taking the time to share your feedback with us. We are truly sorry to hear about the issues you experienced during your stay. Your comments are valuable to us, and we will address each of the concerns you raised to ensure a better experience for our future guests. We apologize for the condition furniture and will work on improving these aspects immediately. Additionally, we will address the lack of amenities to prevent similar occurrences in the future. We are glad to hear that you found the location conv... read more
No daily housekeeping, no soaps, rooms smells really bad,issue with the light window, no refresh towels ,honestly i will never recommend this place,so far the worse hotel ever
Business response:
Hi Marvin, thank you for taking the time to write your review. We appreciate the time you have taken to provide us with this valuable feedback. Our mission is to provide excellent guest experiences, so we are sorry to have let you down. After you declined the room relocation, we thought you were satisfied with the actions made by our team to eliminate the odor in your room and to minimize any light shining through the bedroom window. As previously explained through email and in person, housekeeping services are provided ever... read more
Business response:
Thank you for taking the time to provide us with feedback from your recent stay.
Sevice is good but bed sheet are smelly, not enough towel to give extra and some hidden charges than i dont know they keep swiping card making it look like the machine not working be aware.
Business response:
Hello and thank you for reaching out to us with your feedback. All fees are listed on you confirmations as well as mentioned on arrival to every guest! We also appreciate you bringing to our attention the blanket smell and we have shared you concern with the team. We would like you to know that the office is here for any concerns while you on property with us so we may be able to look into it accordingly.
It was nice having a full kitchen, didn't use the dishwasher it had a bad smell. Bright lights outside and no blackout curtains. Wasn't really a front desk presence.
Business response:
Stephanie, thank you for taking the time to offer your feedback as we take our guests comments curiously. We are structured differently from other hotels as our Resident Manager lives on property. This gives us the opportunity to immediately address any guest concerns as they may arise. I tried to find your reservation to investigate the dishwasher issue, but I do not see your name in our system. Could it be under a different name?
Frequently asked questions about stayAPT Suites Alexandria-Fort Belvoir
How is stayAPT Suites Alexandria-Fort Belvoir rated?
stayAPT Suites Alexandria-Fort Belvoir has a 4.4 star rating with 985 reviews.
When is stayAPT Suites Alexandria-Fort Belvoir open?
stayAPT Suites Alexandria-Fort Belvoir is open now. It will close at 9:00 p.m.