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Stone Creek Dining Company - Montgomery
- Montgomery, OH
About this business
Location details
9856 Montgomery Rd, Suite 100, Montgomery, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The hostess seemed to be bothered by us. Not friendly, almost rude. We were there to celebrate a birthday!! Our waitress was wonderful. The food was good. Restaurant was way too cold. We were uncomfortable.
Service was terrible. We had to wait for a significant amount of time for our drinks and dinner. We had to ask other waiters so they could escalate. And in the end, they did not bill us correctly and we had to spend another 15 min to sort out the payment. The incorrect amount still appears on our account.
Business response:
I am truly sorry for your overall experience on this visit to Stone Creek. First, has the incorrect amount been removed or adjusted to the correct amount on your account? Second, there is no excuse for the poor service you received. It is not a representation of the standards we hold for our restaurant, and we would like another opportunity to show you how great dining with us should be. Please feel free to reach out to me Brandon J Patierno bPatierno@CRGdining.com
We were a guest of 6. The noise level was bad. We could hear each other talk. Recommend you install some soft surfaces on the walls. We won’t bring guest there again unless this problem is solved. Bob Gerding
Business response:
We are sorry you were unable to enjoy your dining experience with our ambiance. This is an issue that will be looked into. We do have a quiet room in the back that is sometimes available. If you communicate this with a request, I am sure we can do everything in our power to make that accommodation (that room is also used for Private Dining events, so if there is a party booked there, we obviously would not be able to seat you there at the same time). Thank You, Stone Creek Montgomery
Poor service and subpar food for the money. The restaurant was half full when we entered. The greeter was not friendly and had issues with the seating system, we noted greasy plates set at our table, we waited a long time for a wine menu and a longer time to order. Plates were not cleared off our table between servings and the credit card machine did not work. The filet mignon was too fatty. The spicy pasta was good. The beet salad was great but small. The triple dip was poor. There are many better restaurants nearby.
A big disappointment 😂😂the fish special plate presentation left a lot to be desired. Hate to tell you what the topping looked like, part of it was way under cooked, nothing worse than slimy fish. Accompaniment was salty and did nothing to enhance the dish, wouldn’t order it again.
Business response:
Always appreciate your feedback Peg. Our expert chef will make the necessary adjustments to this new dish so we can wow you with it on a future visit. We look forward to having you back soon. Thank You, Brandon
Steak fair with little taste. Server brought entre almost right after we got our salads. Broccallie or what ever it was called was not edible. Wine was great.
The service at Stone Creek during my last visit was poor. Every step of the process was extremely slow. We waited unusually long to place a drink order, another long wait to get our drinks, another long wait to order our meals, etc. When we did receive our drinks and food, there was always something wrong - one item forgotten, steak extremely overcooked, incorrect drink. This was a vastly different experience from other visits. I'm not sure if the entire restaurant has gone down hill or if last night was an out of the ordina... read more
Business response:
I am disappointed we were unable to meet our high standards of service. We would appreciate the opportunity to give you the service you deserve. Thank You for your Feedback Brandon
The food was good and the atmosphere was nice, too. I know it’s hard to hire good help anywhere these days, but our service was really poor. Our food took nearly 1.5 hours to come out after we ordered. The server could’ve apologized and kept us in the loop with what was happening.
Business response:
I am disappointed we were unable to meet our high standards of service. We would appreciate the opportunity to give you the service you deserve. Thank You for your Feedback Brandon
We used to love coming here, but unfortunately the last few times the food just wasn’t good. Fish overcooked to the point it was inedible, sandwiches with very little meat. Very disappointed.
Business response:
I apologize we did not meet our high standards of excellence. We would appreciate the opportunity to give you that 5 star experience. Please let us know if there is anything else we can do. Thank You, Brandon
Frequently asked questions about Stone Creek Dining Company - Montgomery
How is Stone Creek Dining Company - Montgomery rated?
Stone Creek Dining Company - Montgomery has a 4.4 star rating with 16,605 reviews.
When is Stone Creek Dining Company - Montgomery open?
Stone Creek Dining Company - Montgomery is closed now. It will open at 11:00 a.m.