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Stone Creek Dining Company - Montgomery
- Montgomery, OH
About this business
Location details
9856 Montgomery Rd, Suite 100, Montgomery, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
When we were seated it took 30 minutes for someone to come over and wait on us and then our drinks were never brought to us and when we ordered, the lady, who i dont remember her name, told us they were out of the pork for the Cuban sandwich. Thats fine but when we ordered something different she went to make sure the cooks could do it but never came back to let us know. It was just overall horrible service and my steak was so salty I almost threw up. Normally I love eating here, but it was the worst experience I've ever had... read more
Business response:
Hi Scarlett R! I'd like to personally apologize for your visit today. Unfortunately, it seems that we dropped the ball and we would like to apologize. If you could please email me at stonecreekmontgomery@crgdining.c om I'd love to see how I can make things better.
Business response:
It seems like we dropped the ball, please let us know how we can help fix your next visit, reach out at stonecreekmontgomery@crgdining.c om
We sat in a table by the kitchen and it was very noisy and hard to have a conversation.
Business response:
Thank you for providing your feedback and letting us know about this issue, Knkcincy. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on stonecreekmontgomery@crgdining.c o m and we'd be happy to help you out. Cheers, Stone Creek Dining Company - Montgomery
Everything good except the Bread,poor quality, know you can do better. I do understand it is free, but let’s be realistic, it is calculated in the over all cost of the meal. Maybe only serve it when requested as I am sure some guests don’t even eat it. Christophe was his charming self, always pleasant as is Mike. Shawn always seems to amaze me as to the volume of tables she can so effectively take care of. Be there next Friday despite the unsavory Bread.
Business response:
Peg, I am sorry we seem to have dropped the ball on our bread. We are glad you enjoyed the rest of your experience with us but we appreciate your feedback and will do our best to fix this problem. We appreciate your support while we work on this! Thank you, Stone Creek
Food had little flavor Waitress was not friendly Service was slow Food not brought out in timely manor Will not come back Cooper's Hawk is much better
Business response:
Hi Kathyk! I'd like to personally apologize for your visit today. Unfortunately, it seems that we dropped the ball and we would like to apologize. We expect our team members to provide our guests with a great experience and I am so sorry we did not do that.
Once one of my very favorite restaurants. Now the past three times I’ve been there my experience and level of service has been abysmal. Service was terribly slow. The most recent occasion tonight, I brought my mother who is visiting from out of town to the restaurant. She ordered the white chicken chili which I raved about. She ordered it and when she received it probably 50 minutes later it was gloppy cheesy mess with no chicken in it whatsoever. My son’s pasta dish- the sauce was watered down and the chicken was forgotten ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Anonymous. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on 513-489-1444 and we'd be happy to try and fix this experience. We value your services and do not want to lose you as a guest, please reach out so we can do our best to make things better for you and your family. Thank you, Stone Creek
On this given night everything went wrong. Were seated on time. Waited 20 minutes for water or anything to happen. Manager came over and said things would improve. Did not....Staff was overwhelmed...service was terrible. Was finally served dinner which came out not even lukewarm I would call it cold. Replacement dinner came and the meat was RARE...barely cooked. Was never checked on after delivery of 2nd dinner. Did not send it back the 2nd time. Should have never stayed after the way the night started out. They were fully b... read more
Business response:
Hi SharonvilleLisa58! I'd like to personally apologize for your visit today with us. Unfortunately, it seems that we dropped the ball with our service and our food and we would like to apologize. I'd love to see how I can make things better. Your feedback is important to us and we would like to try and correct this unfortunate mistake.
I ordered the meatloaf and was sorely disappointed. Texture was mushy and flavor was lacking
Business response:
Hi Debra P! I'd like to personally apologize for your visit today. Unfortunately, it seems that we dropped the ball and we would like to apologize. I will reach out with my email so we can work to fix this problem!
Not charge your customers for using gift certificates (Visa) and the food needs to be a hot when it arrives at your table not luke warm.
Business response:
EdwardS I am so sorry you did not have a great experience with us. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (513) 489-1444 and we'd be happy to help you out. Cheers, Stone Creek Dining Company - Montgomery
Frequently asked questions about Stone Creek Dining Company - Montgomery
How is Stone Creek Dining Company - Montgomery rated?
Stone Creek Dining Company - Montgomery has a 4.4 star rating with 16,605 reviews.
When is Stone Creek Dining Company - Montgomery open?
Stone Creek Dining Company - Montgomery is closed now. It will open at 11:00 a.m.