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Stone Creek Dining Company - Montgomery
- Montgomery, OH
About this business
Location details
9856 Montgomery Rd, Suite 100, Montgomery, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
I first want to say that we love Stone Creek and we’ve been there many times. Tonight was a trying experience. We walked in with reservation and still had to wait standing up front at the host table for well over 5 minutes before being greeted. Once sat, same issue. It was significant time before being greeted. Our server was nice and friendly but completely got our order wrong. My wife ordered the special of the day and did not receive it. She was supposed to get risotto instead of mashed potatoes and her veggie was incorre... read more
Business response:
Thank you for your continued support and for sharing this feedback. We’re very sorry for the delays, order inaccuracies, and lack of follow-up during your visit—this is not the experience we aim to provide, even on a busy evening. Please contact the restaurant at 513-489-1444 and ask to speak with a manager so we can better understand and address your concerns.
Took 1.5 hours to receive our food. We had ordered kids meals and they had been finished eating for an hour prior to us getting our food. We were given two different stories as to why it took so long. Everything then came out cold. One of us got food poisoning that night also. Just a rough experience all around. Service used to be so much better there but it’s really gone down hill.
We love this restaurant & have dined there dozens of times so we invited 4 friends to join us to celebrate all 3 of our 50 Year Anniversaries. After waiting almost 25 minutes to get our drinks- wine & 1 old fashioned- the new waitress told us they were out of grits-6:00 on a Sat? Then the rice cakes under Salmon were inedible like hockey pucks/ the request to have bbq sauce separate from ribs was ignored ( but then corrected) & very slow slow service all night. No mention of Anniversary /complimentary dessert like previous... read more
Business response:
Thank you for being such loyal customers and for choosing us to celebrate three 50th anniversaries. We are very sorry about the long wait for drinks, grits being unavailable, the rice cakes’ tough texture, the missed barbecue sauce request at first, slow service, and that the anniversary dessert was not mentioned. We appreciate you sharing these details and would welcome any additional feedback about your visit. Please call the restaurant at 513-489-1444 and speak with a manager.
Frequently asked questions about Stone Creek Dining Company - Montgomery
How is Stone Creek Dining Company - Montgomery rated?
Stone Creek Dining Company - Montgomery has a 4.4 star rating with 17,093 reviews.
When is Stone Creek Dining Company - Montgomery open?
Stone Creek Dining Company - Montgomery is open now. It will close at 9:00 p.m.