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Stone Creek Dining Company - Plainfield
- Restaurants
- Plainfield, IN
About this business
Location details
2539 Perry Crossing Way, #150, Plainfield, IN, 46168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We have eaten at Stone Creek a number of times and had positive experiences, so based on that, I would recommend to a friend. Last night, service was extremely slow, which I think explained one of the dishes arriving cold, in spite of being warned that the plate was extremely hot by the server. Even the delivery of the bill was only after a long delay.
Business response:
Thank you for taking the time to review us Chet! We are truly sorry, we should have communicated better, we were down over 50% of our service staff that night. We are doing our very best to staff our restaurant and meet the standards of our company and the expectations of each guest. This is a tough time, and we are very sorry we let you down. Again, we are setting out each day to solve the staffing dilemma and provide the best food and service in town! We hope you will try us again soon!
Date had the filet medallions and they were over cooked. Dessert was not as good as
Business response:
We are very sorry to hear about the Medallions! We stand behind our food and hope we were able to get that corrected during your visit. If not, we would love to make it up to you on a future visit.
Shrimp was old and had a very strong fishy taste and was rubbery. Service was adequate so not the typical Stone Creek experience.
Business response:
Thank you for the feedback. We are truly sorry for the underwhelming experience and hope that you were able to get that corrected by one of our managers. We hope to se you again soon and make it right for you!
We had a group dinner and made four separate reservations for four people. Upon arrival the greeters realized we were one group and decided to put us all together. We had one server. She had not only our group but seemed like four or five other groups. We arrived at 6:30, finally received our dinners at near 9PM and were walking out o f the restaurant after 10PM. Food was excellent.
Business response:
Thank you for the feedback Gary. We truly dropped the ball during your visit and hope this does not stop you from returning in the future. We definitely had some challenges over the weekend but want to ensure you we are taking the steps to ensure this does not happen again.
Sad, we love this place. Worst service ever here. A hair in our food. Hopefully this isn’t a sign of things to come, if so I guess we will have to find a new favorite restaurant
Business response:
So sorry to hear about your experience! We want to remain your favorite restaurant and hope you will give us a chance to knock it out of the park for you on your next visit!
Frequently asked questions about Stone Creek Dining Company - Plainfield
How is Stone Creek Dining Company - Plainfield rated?
Stone Creek Dining Company - Plainfield has a 4.5 star rating with 10,366 reviews.
When is Stone Creek Dining Company - Plainfield open?
Stone Creek Dining Company - Plainfield is closed now. It will open at 11:00 a.m.