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Stone Creek Dining Company - Plainfield
- Restaurants
- Plainfield, IN
About this business
Location details
2539 Perry Crossing Way, #150, Plainfield, IN, 46168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Started out with that I had reserved a table for five downstairs not a booth We were told that there was no tables that big downstairs only the booth then we placed our order and three of our people ordered the lobster chowder and all three of them was cold sent those back the next three that came back was luke warm but went ahead and ate , when we got the rest of our meal most of it was luke warm to cold but didn’t send back because we were already hungry overall the worst experience I’ve ever had at stone creek. Our server... read more
Business response:
Hello Randy. We sincerely apologize for completely dropping the ball on your experience from start to finish. Clearly we do not want to have any guest with a bad experience and do all we can to correct any mistakes promptly! Thank you for taking the time to write a review and bring our attention to your visit. We would love the opportunity to discuss this further. Please call and speak to any manager so we may gather further details and make it right! You can reach us at 317-837-9100 11a to 10p
Our waiter barely checked on us and served other tables before us. Ordered two kids cheeseburgers and they came without cheese. Had to ask for the bread to come. Ordered kids sundaes and they brought them without silverware as they were quickly dropped off then the server left the table before we could catch them. Food took over an hour to come. Overall a very terrible experience and would never recommend.
Business response:
Hi Hilary! First, thank you for bringing this experience to our attention. We are sincerely sorry that we did not provide you with our usual service and attention! We would love to make it up to you and prove why there are so many five star reviews here! Please reach out to us or mention this experience to any manager so we can make it right by you. Again, thank you for your time and we hope to hear from you soon.
They were overcrowded. I was shocked at how crowded the restaurant was. If you are worried about Covid, you should not go here. We had a reservation, but there was no reserved table when we arrived, and we had to wait 25 minutes.
Business response:
Hi Melissa, we apologize for the delay in the response to your post! We appreciate your taking the time to write a review and share your experience. We want to assure we are doing everything we can to adhere to Covid-19 guidelines including social distancing within the restaurant. We are without half our tables, which does cause our wait times to run longer than expected. Additionally, we are working on a solution to control social distancing within wait areas. We appreciate the understanding!
Shrimp and steak tasted/texture was old. We go here all the time.. but was very disappointed at food quality
The service was fine. My son and myself both had the sirloin. Way to much seasoning. It should complement the meat, not be the only thing I taste. Restaurant was fine. We sat outside on a beautiful Sunday afternoon.
It took about 15 minutes before anyone greeted us at our table or brought us water. When the bread came, we had no plates or silverware but had to wait a long time again for someone to come. My salmon in the salmon salad was way undercooked. I chose to just push it aside because we had already waited so long. Our server was socially awkward. Overall it was not a good experience and we will not be returning.
Frequently asked questions about Stone Creek Dining Company - Plainfield
How is Stone Creek Dining Company - Plainfield rated?
Stone Creek Dining Company - Plainfield has a 4.5 star rating with 10,366 reviews.
When is Stone Creek Dining Company - Plainfield open?
Stone Creek Dining Company - Plainfield is closed now. It will open at 11:00 a.m.