This profile has been claimed by the business owner or representative.
Stone Creek Dining Company - Zionsville
- Restaurants
- Zionsville, IN
About this business
Location details
4450 Weston Pointe Dr, Ste 150, Zionsville, IN, 46077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
New waitress tried to answer questions without know the correct answers. We had to wait forever in a dark seating area and were ignored til we begged for help.
Business response:
LeanneH, Thank you for your candid review. We appreciate the feedback and will review your reservation and make the necessary changes to ensure we deliver a 5-star dining experience on your next visit. Kindest Regards, Patrick
We made reservations through OpenTable at Stone Creek for Mother's Day 2021. NEVER again. Even with reservations, we still had to wait in a crowded lobby for 20 minutes. Then we got seated at a table in the bar area, where our "waitress" was actually one of the bartenders who was so busy chatting with staff and customers seated at the actual bar that we had to wait another 15 min for our orders to be taken and we had to continuously call her over to our table if we needed refills. By the time our order was taken, they had "s... read more
Business response:
Thank you for your review. I apologize for you experience. Have you ever dined with us before? We strive for the best and sometimes we miss the mark. We take pride in the food and service we provide. Working on major holidays is a challenging one and add to it being short staffed it makes for a difficult day. I am sorry you had a bad experience. If the dinner was going the way you describe, may I ask why you did not ask to speak to a manager so we could help rectify your dissatisfaction?
Disappointed overall. Booked a reservation for Mother’s Day thinking they will have a special menu, and they didn’t. They only have one menu, even though we were there for lunch/brunch they offer us the “dinner” menu. Server didn’t want to work that day. Sadly they still want you to pay them more than 18% but don’t want to work hard for it.
Business response:
MariaC, Thank you for your feedback. We will be sure to share your feedback with our culinary team in regards to brunch. On Sunday's we only offer the dinner menu and Mother's Day is the busiest day of the year for us. We apologize for your servers perception of not wanting to be at work. We strive to do our best and it appears we missed the mark. Kindest Regards, Patrick
Need more waiters to service this increasing demand
Business response:
Isky, Thank for for taking the time to write a review. We are doing our best to try and staff the restaurant. If you know of anyone looking for a position with CRG please have them apply online. Kindest Regards, Patrick
Love stone creek but was disappointed with the patio being closed and we ordered a chocolate brownie to go and it wasn’t included in our order. Will be back again but likely not as often. Chose this restaurant specifically since it was my birthday and was looking forward to sitting on the patio.
Business response:
Shana, Thank you for your review. As much as we would like to have the patio open, due to staffing shortages we are unable to open the patio at this time. Our reservations for the main dining room and bar area had us at capacity for the amount of service staff we had available. I apologize for the brownie sundae not being in your bag. I pulled a copy of your check and it was never rang in. In your Open Table profile I have added notes so we can take care of that next time you are in.
Service was poor. Waiter was inattentive as it was a while coming back to the table for entrée orders. Failed to write down my order for a wedge salad and as a result entrees came out and I cancelled. Took order for second beer and we had to ask where the beer was, it was then brought right away, which leads to believe it was poured waiting for pickup. All in all the waiter seemed as if they did not want to be there (there was no thank your appreciate the business and etc). With the prices charged it would have been apprec... read more
Business response:
ClarkM, Can you share your email address with me? I would like to reach out to you. Kindest Regards, Patrick
Did not enjoy white cheddar burger. Have been to several locations, and have always had a good experience, and enjoyed the food. The waitress was friendly, but wasn't very attentive. Long lapses of time before checking on us. Don't understand why restaurant wasn't very busy.
Business response:
Anita, Thank you for taking the time to share your visit with us. WE utilize your feedback in our ongoing coaching and training. Kindest Regards, Patrick
Our server was a nice young guy but needed to be more on the ball. Took him a while to check in, he said “and I’ll be back with some bread” we never got b
Business response:
Thank you for the review and the feedback.
Very poor service. Server was not that pleasant It seemed he didn’t want to be there Not very attentive. Took 15 minutes to get our first drink Then after taking our food order, he came back later to get order again because he lost it !!!!! Then another server took over for him Don’t know what happened to our first server We got our food and after that no one asked how our meal was or if we needed anything else , like another drink or coffee or dessert . Not a very good time !!!!! Never go back !!!!
Business response:
PhilipR, MY apologies for your poor experience. I just reached out to you via email. Thank you for taking the time to reach out with your dining experience. Patrick
Frequently asked questions about Stone Creek Dining Company - Zionsville
How is Stone Creek Dining Company - Zionsville rated?
Stone Creek Dining Company - Zionsville has a 4.5 star rating with 11,344 reviews.
When is Stone Creek Dining Company - Zionsville open?
Stone Creek Dining Company - Zionsville is open now. It will close at 9:00 p.m.