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Stone Summit Steak & Seafood
- Steakhouses
- Wentzville, MO
About this business
Location details
17 Cliff View Dr, Wentzville, MO, 63385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 4:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Gave Stone Summit a try. Unfortunately, my mistake, I didn't make reservations. And was told it would be an hour and half wait for two. So it's a good idea to call ahead. But with that being said we decided to sit at the bar. After sitting there waiting for over 20 mins, all while making eye contact with three different bar tenders, I finally asked for two food menus. Very informal as they handed them to us. Then later finally got our drink order in...a bit after. After a bit more of a wait, we were able to place our food or... read more
Business response:
Brian, Thanks for coming to visit us and taking time to leave a review. We apologize that your order did not come out correctly, we are sorry for that and would have gladly replaced it for you and made sure your bull was correct. We do value your feedback very much and will share this with our teams in hopes we avoid these situations in the future. Please email us at CustomerService at StoneSummitSteaks.com or PM us here and we will gladly fix any issue you might have while visiting our restaurant. Hope you will give us ano... read more
went for my birthday dinner with 2 other couples....... the service was lacking in a big way. Totally disappointed. We chose this restaurant because my husband had such an enjoyable experience for his birthday in October. Definitely didn't have that tonight. Not sure I will ever go back...... sad
Business response:
Hi Marcia, Thanks for coming to celebrate with us and our apologies that your visit was not up to your expectation. We are sorry about that and would like to gather more information on your visit and see if we can make it right for you. Please direct message us here or email us at CustomerService at StoneSummitSteaks.com. We hope to hear from you soon as we appreciate your feedback very much. -JB
Just left.. Sat at the bar, service was awful. Waited forever to get served, waited a long time to take our food order. Food dropped off with nothing after. Luckily we had a bottle of wine so never had to wait for refills. Mahi was overcooked and very dry but we were never asked how are meal was. No dinner rolls, no offer for dessert. Just dropped off the check and that was it. Literally no interaction from the bartender (Blonde with glasses). Went in with very low expectations (having worked there over a year ago and also ... read more
Wasn't as good as I would expect a Steak House to be, ribeye was mediocre with to much rub. Pan seared scallops were hardly seared and drowned in oil
Business response:
Thanks for coming to visit us, Steve. Sorry that you did not have a wonderful experience. We would have gladly replaced any item that you were not satisfied with on your recent visit. We would love to have you back sometime soon and hope that you will give us another shot to exceed your expectations. Thanks, we value your business and feedback very much. - JB
We tried stone summit on Sept 16 .Had to wait 30 minutes for a table .There were 5 of us .in all my years of eating out this was the worst service and food I have ever experienced. we ordered our drinks and an appetizer .That took over 20 minutes . We then ordered our meals. That was 45 minutes. Our waitress seemed confused the whole time she dealt with us. The food was less than desirable.My wifes meatloaf came out cold and burned to a crisp on the bottom..My macaroni and cheese dinner was bland .My dinner salad came with ... read more
Business response:
Hi Keith, Thanks for coming to visit us and very sorry to hear about your experience with us. We apologize for that and would love to make it right for you. Please PM us or email us at CustomerService at StoneSummitSteaks.com and we will look into this further and work to correct it. We genuinely appreciate your business and look forward to making this right for you. Thanks much. - JB
My wife and I went in on Saturday night around 700 was told 25 minute wait. Ok with that. Sat at bar for 15 minutes before be I g asked if we would like a drink. Saw 3 tables get there salads as there meals was being served. Not the way it should be done. One couple at bar never even got there salad. Got our table and sat for another 10 minutes before our waitress addressed us. We knew what we wanted so we ordered. Told waitress we didn't want our salads as our meal was being served as we noticed in the bar area. 15 minutes... read more
Business response:
Thanks for coming to visit us and taking time to share your experience with us, Alan. We will surely share this with our team in hopes we can avoid any issues like that in the future. We look forward to having you back again soon. - JB
We had no wait at all, as we sat in the bar area. The waiter was pleasant, but busy. It took awhile to receive our orders. We went there for seafood, but the selection was very, very limited. That was a huge disappointment. Overall, what I did get was good. (A chicken dish) I would change the name to just Stone Summit.... leave the seafood part out all together.
Business response:
Thanks for coming to visit us and taking time to tell us about your experience. We hope you will come back and see us again soon. Please keep an eye on our page as we will share info on special seafood specials as they are available. We appreciate your business very much. - JB
Frequently asked questions about Stone Summit Steak & Seafood
How is Stone Summit Steak & Seafood rated?
Stone Summit Steak & Seafood has a 4.3 star rating with 2,964 reviews.
When is Stone Summit Steak & Seafood open?
Stone Summit Steak & Seafood is closed now. It will open at 4:00 p.m.