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Stone Summit Steak & Seafood
- Steakhouses
- Wentzville, MO
About this business
Location details
17 Cliff View Dr, Wentzville, MO, 63385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 4:00 p.m. to 9:00 p.m. | |
| Thu | 4:00 p.m. to 9:00 p.m. | |
| Fri | 4:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
last night I took my son and his wife to dinner, our service was horrible (it was not busy) 3 times we had a find our waiter for drink refills (didn't even get the right drinks) my tea was never refilled, then once the food came all of our dishes we mixed up my steak had my sons sides, my baked potato was was over cooked, I asked for extra butter and got almost none and was jever brought any more, both my husbands and daughter in laws potato's were very cold so we let the waiter know, he took the plates then when he brought ... read more
Business response:
Hello Samantha, Thanks for coming to visit us and taking time to leave your feedback. We apologize that the service and experience you received on your visit was not up to standard. We would definitely like to collect more information on your visit and work to make this right for you. Please message us here on Facebook, or you can reach out by email at CustomerService@StoneSummitSteaks.com. Thanks very much, we value your business and feedback. Hope to hear from you soon. - JB
So disappointed. We made a reservation and asked for a quiet area due to my sensitivity from noise due to having Ménière’s disease. This was our first visit. We were seated at a table in the middle of the restaurant, across from the bar. So it was loud and I was uncomfortable the entire time. My husbands steak was tough and had a great deal of fat on it. My chicken Modiga was awful. There was one mushroom and the sauce was like gelatin. We will NOT be going back.
Business response:
Hi Linda, Thanks for coming to visit us and taking time to leave your feedback. Sorry to hear that your visit was not up to standard, we apologize for that and would love to make it right for you. Please shoot us a message here or by email at CustomerService@StoneSummitSteaks.com and we will look into making this right for you. Thanks much, hope to hear from you soon. We value your business and feedback very much. - JB
Food was good. Just not comparable to the prices.
Business response:
Thanks for coming to visit us and taking time to share your feedback. We will share this with our operations team and use it to improve. We have severally reasonably priced daily specials if you would like to give us another shot in the future. We appreciate your business very much. Cheers, - JB
Steak was okay, mashed potatoes came out cold and then when they brought me a new batch, they seemed instant and had no taste. Everything seemed bland but waitress was nice.
Sat for 10 minutes on the patio with zero service. Servers came out and did not come even close to our table. Told hostess about it. Waited another 5 minutes and still no service. Left. Ridiculous. We won’t be back. For a place that wants to charge $20+ and extra for sides you should really work on service. Definitely not worth it.
Business response:
I’m sorry to hear about your experience. I would like to talk to you about your experience. Could you please email me at aduckworth@stonesummitsteaks.com
I’ve been to stone summit a few times and sometimes it’s good sometimes not so much. Last night my husband and I ate there, Ian was our server and apparently still needed some training. I ordered a steak, which was over cooked, my husbands pork chops were over cooked. For a place that is supposed to know steaks, last night was disappointing and expensive. Really like the decor and ranch dressing, but don’t want to go back to pay $50.00 for 2 subpar meals.
Business response:
Hello Faith! Thanks for coming to visit us and taking time to leave your feedback. Sorry to hear that your most recent visit with us was not up to your standards, we sincerely apologize for that and would love to make it right for you. We will send you a DM to collect more info and hope that we can work this out for you. We appreciate your business and feedback very much. - JB
Horrible lunch ! Waitress puts down salad walks away , no set ups on table (fork, knife and napkins) Absolutely no excuse for that , take your blinders off and open your eyes , salad had more dressing than salad ,ordered the Shaved Prime Rib sandwich rare it was well done and to be honest just garbage ! My wife had the ribeye which was ok but for the a place that specializes in steaks and seafood with a supposedly cut above the rest ? I understand why the business is not doing well ! Look elsewhere !
Business response:
Hi Steve, Thanks for coming to visit us and taking time to leave feedback on your visit. We sincerely apologize that your visit was not up to standard and we would like to make it right for you if we can. We have shared your feedback with our team in hopes to avoid situations like this in the future. We would like to collect more information on your visit, please email us at CustomerService@StoneSummitSteaks.com and we will look into this for you and work to make it right. Thanks much, we value your feedback and business ver... read more
horrible service Ashley weatherton was horrible worst experience ever.. was supposed to be a nice lunch for my parents
I can only assume one of our dishes of 6 got messed up and they had to remake that one and sit the rest of our plates under heat lamps because all of our food was dry. Hate sending food back to kitchens but I had to send my daughters lobster ravioli back for that reason. By the time it came to the table we had all eaten. The service was exceptional though so it wasn’t all bad.
Frequently asked questions about Stone Summit Steak & Seafood
How is Stone Summit Steak & Seafood rated?
Stone Summit Steak & Seafood has a 4.3 star rating with 2,964 reviews.
When is Stone Summit Steak & Seafood open?
Stone Summit Steak & Seafood is closed now. It will open tomorrow at 4:00 p.m.