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Stonebriar Chevrolet
- Car Dealers
- Frisco, TX
About this business
Location details
9950 Highway 121, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The service team is friendly. The service team is friendly. They make sure you are informed on car maintenance so that you can get the best performance out of your vehicle.
Business response:
We are absolutely thrilled to hear about your positive experience with our team! It's wonderful that you found our service staff to be welcoming and helpful. We take great pride in ensuring our customers feel well-informed about their vehicle maintenance needs, as this helps you get the most out of your car's performance. Your feedback about how our team keeps you informed means a lot to us at Stonebriar Chevrolet. We're committed to continuing this level of care and communication for all our valued customers.
Absolutely 5/5 experience! Absolutely 5/5 experience!! I couldn’t be more grateful to the service department (S/O Dan and Stephen B). I was treated like family, and they were so hospitable, efficient, communicative, and got my car back to me within a week!
Business response:
We are elated to hear about your outstanding experience with our service department! Your kind words about feeling like family and receiving such hospitable care truly mean the world to us. It's wonderful to know that our team's efficiency and communication made such a positive difference, and that we were able to get your vehicle back to you so quickly. Your fantastic feedback brightens our day and reminds us why we love serving our customers. We're grateful for your trust and look forward to continuing to provide you with ... read more
I gave the salesman what I wanted to pay before I came in I gave the salesman what I wanted to pay before I came in and he said he would try and get those numbers. The sales manager put together a deal that worked for everyone. I gave a little extra on my trade in and they matched by taking off the MSRP . Overall really good experience the staff was all friendly and service team professional.
Business response:
Thank you for working with our team! We're pleased we could meet your pricing expectations and create a mutually beneficial arrangement. Your recognition of our friendly and professional staff means a great deal to us.
Helpful and professional. Helpful and professional. Great service. Kept me informed and on time. Great waiting area. Very good.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team provided helpful and professional service. We appreciate you taking the time to share this review and look forward to serving you again!
Fast service no high pressure repair sales pitch. Fast service no high pressure repair sales pitch. Advisor kept me up to date on status of service.
Business response:
We deeply appreciate your feedback about the efficient service you received. It's wonderful to hear that our team provided quick assistance without any unnecessary pressure regarding repairs. We're pleased that your service advisor maintained clear communication throughout the process, keeping you informed every step of the way. Your experience reflects our commitment to providing straightforward, reliable service that respects both your time and your needs. Thank you for choosing Stonebriar Chevrolet and for sharing your po... read more
Great service. Great service. Nice waiting area. Timely service. Would recommend to friends & family. Overall good experience.
Business response:
We are glad to hear about your positive experience with our team. Your satisfaction with our services means everything to us, and we truly appreciate you taking the time to share your feedback. It's wonderful to know that you found value in what we provided and that you're planning to return. We look forward to continuing to serve you and maintaining the high standard of service that earned your trust. Thank you for choosing Stonebriar Chevrolet.
We bought our Tahoe at Stonebriar Chevrolet and have We bought our Tahoe at Stonebriar Chevrolet and have always had it serviced there. We have always had excellent service! Caleb is our service rep- he is great!
Business response:
We are thrilled to hear about your wonderful experience with your Tahoe purchase and ongoing service. Your loyalty means everything to us, and we're delighted that you've consistently received outstanding care throughout your ownership journey. It's fantastic to know that your service representative has provided such exceptional support - having a trusted team member makes all the difference in maintaining your vehicle. We truly value customers like you who trust us with both their purchase and service needs, and we look for... read more
Prompt, friendly Service that exceeded my expectations. Prompt, friendly Service that exceeded my expectations. It was an overall great service experience. I highly recommend them.
Business response:
Thank you for your wonderful feedback, Todd! We're thrilled to hear that our team provided such efficient and welcoming service that went above and beyond what you expected. Your recommendation means the world to us at Stonebriar Chevrolet. It's customers like you who make our work truly rewarding, and we look forward to continuing to provide you with exceptional experiences in the future.
Took 6 days to get my water pump replaced! Took 6 days to get my water pump replaced! Frequently have issues with everything from sales to service. Still waiting on a return call for an extended warranty!
Business response:
We value your input and understand your frustration. Your feedback helps us identify where we can work to improve our service processes and customer communication. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Dan Irwin at Dirwin@vtaig.com or Lenah Eszlinger at LCoe@stonebriarchevrolet.com so we can address these concerns directly.
Frequently asked questions about Stonebriar Chevrolet
How is Stonebriar Chevrolet rated?
Stonebriar Chevrolet has a 4.4 star rating with 12,258 reviews.
When is Stonebriar Chevrolet open?
Stonebriar Chevrolet is open now. It will close at 9:00 p.m.