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Stonebriar Chevrolet
- Car Dealers
- Frisco, TX
About this business
Location details
9950 Highway 121, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
We came in to shop for a 4Runner for our son and the one We came in to shop for a 4Runner for our son and the one at Stonebriar seemed to be much cleaner and in better shape than the other ones we went to see, despite it having more miles so we decided to pull the trigger on it. Zach was our salesman and he was not but professional and transparent throughout the whole process. He listened to everything that we wanted and made sure the car was clean and in perfect shape before delivery. He even went and found accessories that... read more
Business response:
We are ecstatic to hear about your wonderful experience! It sounds like you found exactly what you were looking for for your son, and we're thrilled that the vehicle's quality and condition stood out compared to other options you considered. Your kind words about your salesman's professionalism and transparency truly mean the world to us. We take great pride in having team members who listen carefully to our customers' needs and go the extra mile to ensure everything is perfect, from the vehicle's condition to finding those ... read more
Compré una troca para mi hijo y la vendedora Julie Lopez Compré una troca para mi hijo y la vendedora Julie Lopez nos ayudó en todo. La experencia fue muy bien y muy fácil!
Business response:
We are grateful for you taking the time to share your wonderful experience with us, Jorge! It's heartwarming to hear that you found a truck for your son and that Julie provided you with exceptional assistance throughout the entire process. We truly appreciate your kind words about how easy and positive your experience was. Your feedback means so much to us, and we're delighted that we could help you find exactly what you were looking for. Thank you for choosing us for such an important purchase!
Stephen in service has been wonderful. Stephen in service has been wonderful. Worked with me and his tech to get my truck fixed ahead of when they originally going to be ready so that I could have it back to get to work the next day. 5 stars for him and his team.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Stephen and his team went above and beyond to ensure your truck was ready ahead of schedule so you could get back to work the next day. Your recognition of Stephen's dedication and his team's hard work means so much to us. We take great pride in providing exceptional service and building genuine relationships with our customers, and your feedback confirms that we are achieving that goal. We truly appreciate your trust in us... read more
MIKE was one of the best salespeople i have ever worked MIKE was one of the best salespeople i have ever worked with and bought a car from, would do again!
Business response:
Thank you for the wonderful feedback about Mike! We're thrilled to hear he provided exceptional service during your vehicle purchase. Your confidence in returning for future needs means everything to us. We appreciate you sharing your experience with Stonebriar Chevrolet!
Absolutely 5/5 experience! Absolutely 5/5 experience!! I couldn’t be more grateful to the service department (S/O Dan and Stephen B). I was treated like family, and they were so hospitable, efficient, communicative, and got my car back to me within a week!
Business response:
We are elated to hear about your outstanding experience with our service department! Your kind words about feeling like family and receiving such hospitable care truly mean the world to us. It's wonderful to know that our team's efficiency and communication made such a positive difference, and that we were able to get your vehicle back to you so quickly. Your fantastic feedback brightens our day and reminds us why we love serving our customers. We're grateful for your trust and look forward to continuing to provide you with ... read more
The service team is friendly. The service team is friendly. They make sure you are informed on car maintenance so that you can get the best performance out of your vehicle.
Business response:
We are absolutely thrilled to hear about your positive experience with our team! It's wonderful that you found our service staff to be welcoming and helpful. We take great pride in ensuring our customers feel well-informed about their vehicle maintenance needs, as this helps you get the most out of your car's performance. Your feedback about how our team keeps you informed means a lot to us at Stonebriar Chevrolet. We're committed to continuing this level of care and communication for all our valued customers.
I gave the salesman what I wanted to pay before I came in I gave the salesman what I wanted to pay before I came in and he said he would try and get those numbers. The sales manager put together a deal that worked for everyone. I gave a little extra on my trade in and they matched by taking off the MSRP . Overall really good experience the staff was all friendly and service team professional.
Business response:
Thank you for working with our team! We're pleased we could meet your pricing expectations and create a mutually beneficial arrangement. Your recognition of our friendly and professional staff means a great deal to us.
Helpful and professional. Helpful and professional. Great service. Kept me informed and on time. Great waiting area. Very good.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team provided helpful and professional service. We appreciate you taking the time to share this review and look forward to serving you again!
Took 6 days to get my water pump replaced! Took 6 days to get my water pump replaced! Frequently have issues with everything from sales to service. Still waiting on a return call for an extended warranty!
Business response:
We value your input and understand your frustration. Your feedback helps us identify where we can work to improve our service processes and customer communication. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Dan Irwin at Dirwin@vtaig.com or Lenah Eszlinger at LCoe@stonebriarchevrolet.com so we can address these concerns directly.
Frequently asked questions about Stonebriar Chevrolet
How is Stonebriar Chevrolet rated?
Stonebriar Chevrolet has a 4.4 star rating with 12,963 reviews.
When is Stonebriar Chevrolet open?
Stonebriar Chevrolet is closed now. It will open tomorrow at 8:30 a.m.