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9950 Highway 121, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
From start to finish the process was extremely easy and I From start to finish the process was extremely easy and I was greeted as soon as I pulled into service and when I came and picked up my vehicle was greeted again and was helped getting to where I needed to be to get my paperwork done.
Business response:
Thank you for sharing your wonderful experience! We're thrilled our service team made the process smooth and welcoming from start to finish. Your feedback motivates us to continue delivering exceptional care to every customer.
Five Star rating. Five Star rating. In and out in a short period of time. Stephen Underwood handled all the necessary paper work for the service on my truck in a very timely and professional manner. Great service by both Underwood and the shop crew.
Business response:
We are honored to receive your five-star feedback about your recent service experience. It's wonderful to hear that your visit was efficient and that we were able to complete everything in a short timeframe. We're pleased that Stephen provided you with timely and professional assistance with all your service paperwork needs. Your recognition of both Stephen's dedication and our skilled technicians means so much to our entire team at Stonebriar Chevrolet. We truly appreciate you taking the time to share your positive experien... read more
My service advisor Stephen was AMAZING. My service advisor Stephen was AMAZING. He made sure to give me the Veterans discount and kept me informed about my service.
Business response:
Your positive experience means the world to us! We're thrilled to hear that your service advisor provided such outstanding care during your visit. It's wonderful to know that you received excellent communication throughout your service and that your veteran status was properly recognized with the appropriate discount. Your feedback highlights exactly the kind of dedicated service we strive to deliver to every customer. Thank you for taking the time to share your experience!
Very professional and friendly environment! Very professional and friendly environment! The attention to detail was outstanding and I appreciated the type of customer service that makes you feel like you are the most important customer in the dealership!
Business response:
We are delighted to hear about your wonderful experience, Derrick! Your kind words about our professional approach and welcoming atmosphere truly mean the world to us. We are thrilled that our team's commitment to excellence and careful attention to every detail made such a positive impression. Knowing that our customer service made you feel valued and prioritized is exactly what we strive for with every visit. Thank you for taking the time to share your experience - it motivates our entire team to continue delivering except... read more
I received the best service from this dealer. I received the best service from this dealer. The fast service and communication were impressive, and the loaner car service was especially excellent. I’d give them an A+.
Business response:
We are grateful for your outstanding feedback. Your experience with our exceptional service means everything to us at Stonebriar Chevrolet. We understand how important efficient service and clear communication are when you're getting your vehicle serviced, and we're thrilled that our team exceeded your expectations. It's wonderful to hear that our loaner vehicle program made such a positive impact on your visit. Your A+ rating truly motivates our entire team to continue delivering the high-quality service that our customers ... read more
I had a problem with my c8 z06, i called the sales man I had a problem with my c8 z06, i called the sales man and he had one of the most amazing person from the service department "dayana loya" meet me in front, i didn't even have time park the car and she was already there waiting for me with the most beautiful smile i have ever seen. She drove my car into the service bay and within minutes she gave me the full diagnostics report. sent it to get repaired the next day she called me that the car was ready to be picked up. If ... read more
Business response:
Thank you so much for sharing your experience! We’re thrilled to hear that Dayana provided such exceptional service and made the process smooth and stress-free for you. Going above and beyond for our customers is what we strive for every day, and it’s wonderful to know Dayana delivered that experience. We’ll be sure to share your kind words with her and the team—they’ll be delighted to hear this! If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your C8 Z06!
Stonebriar Chevy rates highly for their service to their Stonebriar Chevy rates highly for their service to their customers. Advisor Caleb is knowledgeable, professional and courteous. The Service Team always tries to get me in and out quickly while keeping quality-focused.
Business response:
Thank you for taking the time to share your wonderful experience with us. We truly appreciate your recognition of our commitment to providing exceptional service to every customer who walks through our doors. It means so much to hear that you found our team knowledgeable, professional, and courteous throughout your visit. We take great pride in our efficient approach that prioritizes both speed and quality, ensuring you receive the best possible service without unnecessary delays. Your positive feedback motivates our entire ... read more
Whole process effortless. Whole process effortless. I was done in under 2 hours and i left with the truck i have always wanted.
Business response:
Thank you for sharing your experience with us! We are thrilled to hear that your entire purchase process went so smoothly and efficiently. It's wonderful to know that you were able to complete everything in under two hours and drive away with the truck you have always dreamed of owning. Your feedback about the seamless experience means a great deal to our team. We work hard to make vehicle purchasing as straightforward as possible for our customers, and it's rewarding to know we succeeded in your case. We hope you enjoy many... read more
Service rep Jeff was Helpful, and courteous. Service rep Jeff was Helpful, and courteous. Service center was efficient, and prompt. They finished work quickly and made me aware of any future maintenance to be performed.
Business response:
We are thrilled to hear about your positive experience with our service team. It sounds like our staff member provided you with the helpful and courteous assistance you deserved. We're glad our service center could work efficiently and complete your vehicle maintenance promptly while keeping you informed about future care needs. Your satisfaction with both the quality of service and communication means a great deal to us at Stonebriar Chevrolet. Thank you for taking the time to share your experience with others.
Stonebriar Chevrolet has a 4.4 star rating with 9,864 reviews.
Stonebriar Chevrolet is open now. It will close at 9:00 p.m.