This profile has been claimed by the business owner or representative.
Stonebriar Chevrolet
- Car Dealers
- Frisco, TX
About this business
Welcome to Stonebriar Chevrolet “The Big Chevy Store”, is your premier Chevrolet dealership in Frisco, TX, also serving Plano, McKinney, and the Dallas area. We offer a wide selection of new and pre-owned vehicles, including popular models like the Silverado, Equinox, and Bolt EV. Our expert team is ready to help you buy, lease, or finance! Our service center, staffed by certified technicians, provides quality maintenance and repairs using genuine OEM parts, from oil changes to tire rotations. We also provide a comfortable w... read more
Location details
9950 Highway 121, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
It took 5 hrs for an oil change and tire check, then they It took 5 hrs for an oil change and tire check, then they couldn?t turn off the sensors on my tire pressure.
It took 5 hrs for an oil change and tire check, then they It took 5 hrs for an oil change and tire check, then they couldn?t turn off the sensors on my tire pressure.
The work itself was well done. The work itself was well done. But I am giving 1 star in Customer Service. First of all, I already had a budget for the work performed, and they charged me 115$ more, no matter what. And they never call me before performing the job to request my authorization. Second, even when I speak english, I requested to be attended by somebody speaking spanish because is my tongue language and I don't know some technical words in english related to the job they had to do. So... Mr. Oscar attended me but f... read more
The work itself was well done. The work itself was well done. But I am giving 1 star in Customer Service. First of all, I already had a budget for the work performed, and they charged me 115$ more, no matter what. And they never call me before performing the job to request my authorization. Second, even when I speak english, I requested to be attended by somebody speaking spanish because is my tongue language and I don't know some technical words in english related to the job they had to do. So... Mr. Oscar attended me but f... read more
I have no words to describe the HORRIBLE service that I have no words to describe the HORRIBLE service that your dealership provides. Bought a truck from you last year for my sons high school graduation present. Needles to say that will be the last purchase you every get out of my family. Spent 1800 dollars on a repair that was not done right and it only took a week and a half with no vehicle and you cant provide me with a loaner so I can bring it back to get it the problem solved.
I have no words to describe the HORRIBLE service that I have no words to describe the HORRIBLE service that your dealership provides. Bought a truck from you last year for my sons high school graduation present. Needles to say that will be the last purchase you every get out of my family. Spent 1800 dollars on a repair that was not done right and it only took a week and a half with no vehicle and you cant provide me with a loaner so I can bring it back to get it the problem solved.
Awful. Awful. Zero stars if it were possible. Sold me a 2025 when I specifically said I did not want a 2025 but a 2024. My bad for assuming the salesman was showing me what I asked for. Realized this after everything was done at which point he said "oh, we probably don't have anymore of those". Had to pay $1995 for an accessory package that needs to be installed on my own time at my inconvenience. When asked to have this charge removed if I didn't want or need it I was told no. Bad sign when my first thought is "how soon can... read more
Awful. Awful. Zero stars if it were possible. Sold me a 2025 when I specifically said I did not want a 2025 but a 2024. My bad for assuming the salesman was showing me what I asked for. Realized this after everything was done at which point he said "oh, we probably don't have anymore of those". Had to pay $1995 for an accessory package that needs to be installed on my own time at my inconvenience. When asked to have this charge removed if I didn't want or need it I was told no. Bad sign when my first thought is "how soon can... read more
Don’t go there bad customer service They also charged Don’t go there bad customer service They also charged my credit card twice They don’t want to give me my money back
Frequently asked questions about Stonebriar Chevrolet
How is Stonebriar Chevrolet rated?
Stonebriar Chevrolet has a 4.4 star rating with 12,298 reviews.
When is Stonebriar Chevrolet open?
Stonebriar Chevrolet is open now. It will close at 9:00 p.m.