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Stress-Free Auto
- Auto Repair
- Mission Viejo, CA
About this business
Location details
23761 Via Fabricante, STE A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
The staff is great. Customers are treated well. I had a different type of repair. It's an old car with a turnkey ignition that failed. They found the parts, did the repair and had the car back to me when they said they would. I haven't had any repairs done to my cars recently. I know inflation has caused havoc in the auto industry. So, I may be out of touch on the cost of repairs, but I thought they were a little high. There's a twist. I had a slight problem with the new ignition. I contacted Stress Free and brought my car... read more
Business response:
Thank you for taking the time to share such a detailed experience with us. We really appreciate your thoughtful feedback. We’re glad to hear our team was able to track down the parts for your older vehicle and get the ignition repaired and back to you when promised. It also means a lot to know that when the follow-up issue came up, the team was able to get you back in quickly, work with the supplier, and take care of it so efficiently. We understand that repair costs can sometimes come as a surprise, especially with how m... read more
I had a great experience here. They were able to get me in right away, which was such a relief. They even applied a coupon to my diagnostic fee, which I really appreciated. The team quickly identified the issue and had it fixed the very same day. The shop was clean and organized, and everyone I interacted with was friendly, professional, and helpful. It's not always easy to find an auto mechanic you can trust, but this place definitely earned my business. Highly recommend!
Business response:
That’s a fantastic experience — thanks for sharing it! Quick service, transparency with pricing (especially applying a coupon without being asked), and same-day repairs really speak to the shop’s integrity and efficiency. It’s always a win when you find a trustworthy mechanic who’s also professional and welcoming. Glad they earned your trust — sounds like you’ve found your go-to spot!
they were helpful and kind enough to tell me my cars current issue was not fixable by their services. I really appreciated as a young woman not being scammed by them during the consultation of my issue. will absolutely be back!!!
Business response:
Thank you so much for your kind words! We're really glad we could provide you with an honest and respectful experience. It’s important to us that every customer—especially those who may feel uncertain walking into a shop—feels informed, supported, and never pressured. We appreciate your trust and look forward to helping you again in the future whenever you need us!
they were super nice and very quick ! Great quality work and always communicated with updates
Business response:
Thank you for the kind words! We're so glad you had a smooth, stress-free experience with quick service, great quality, and clear communication. That’s exactly what we strive for! We appreciate your support and hope to see you again next time your car needs anything. Have a great day!
Have had a few repairs done here, the whole process was very easy and straight forward
Business response:
Thanks so much for the continued trust! We're glad to hear your experiences have been smooth and straightforward—that’s exactly what we aim for. We’ll be here whenever you need us again. Have a wonderful Stress-Free day!
This shop is amazing, staff is so nice and helpful. Very professional and did not take long either.
Business response:
Thank you so much for the great feedback! We're thrilled to hear you had a smooth, professional, and timely experience with the team. That’s exactly what we strive for! Looking forward to seeing you again whenever you need us. Have a Stress-Free day!
Amazing from the front desk to their honesty and kindness. I would 100% recommend them to everyone .
Business response:
Thank you so much for the kind words! We’re thrilled to hear the team’s honesty and kindness stood out—it’s what we strive for every day. Your 100% recommendation means the world to us! Thank you and have a wonderful Stress-Free day!
I was treated very respectfully and they clearly explained costs and concerns. I would definitely recommend this place. Especially to women who need auto care. I feel that some places don't treat women as well or try to rip them off. Thanks for a great experience!
Business response:
Thank you so much for sharing this—it truly means a lot. We’re really glad you felt respected, informed, and taken care of throughout your visit. Everyone deserves to feel confident and comfortable when getting auto care, and we’re proud to be a place where that trust is earned. We appreciate the recommendation, especially to others who might be looking for a shop they can count on. Thank you and have a wonderful Stress-Free day!
I have been dealing with Stress-Free Auto Care (formerly Neighborhood Car Care) for several years. I have a 15-year-old Volvo that needs a little more care now and then. Their Service Advisor, Grant, is excellent - efficient, friendly, great customer service skills. Their new General Manager, Don, has been a good addition to the business. I had some significant dollar repairs a year ago and it is running well. Better that than a car payment, right? They do attempt to minimize expense whenever possible. Bruce T.
Business response:
Thank you so much for your continued trust and loyalty over the years, Bruce! It’s always a pleasure to work with you and your Volvo, and we’re really glad to hear that both Grant and Don have made a positive impact on your experience. You’re absolutely right—keeping a well-maintained car running strong can definitely be the smarter move over a new car payment! We appreciate you recognizing our efforts to keep things efficient, honest, and budget-conscious. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto
How is Stress-Free Auto rated?
Stress-Free Auto has a 4.7 star rating with 555 reviews.
When is Stress-Free Auto open?
Stress-Free Auto is open now. It will close at 6:00 p.m.