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Stress-Free Auto
- Auto Repair
- Mission Viejo, CA
About this business
Location details
23761 Via Fabricante, STE A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Everyone at stress free auto, truly made my experience stress free! They were very clear with their recommendations and they didn't try to play any tricks on me. Thank you!
Business response:
That’s so great to hear—thank you! We’re really glad the team made your visit feel easy, honest, and truly stress-free. Clear communication and no pressure are what we’re all about, and we’re happy you felt taken care of. We appreciate you taking the time to share your experience, and we’ll be here whenever you need us next. Thank you and have a wonderful Stress-Free day!
Great Service and always very thorough and upfront with everything! Their pricing is very fair and they always honest with what you need! Mike and his team are A+. I send all of our cars there! :-o)
Business response:
Thanks so much for the awesome feedback! We’re really glad to hear you’ve had consistently great service and that you appreciate the honesty and thoroughness—that’s exactly what we strive for. Mike and the team will be thrilled to hear your kind words! It means a lot that you trust us with all your cars. We’ll be here whenever you need us. Thank you and have a wonderful Stress-Free day!
Took my car here because it had good reviews, local to me, and worked with my warranty for my BMW. These guys, Mike & Grant are seriously the best. They have gone above and beyond not only with keeping me in the loop, but also working with the horrible warranty company. (NEVER sign up for Fidelity extended auto warranties, not only are they hard to get ahold of but are very difficult to work with. All of the repairs and maintenance this shop has done has been great, and they treat every customer kindly and provide tons of ... read more
Business response:
Thank you so much for this incredible review! We’re really glad you chose us based on the reviews—and even more glad that Mike, Grant, and the team were able to live up to your expectations. Working with warranty companies can definitely be a challenge (we hear you on Fidelity!), so it means a lot that you felt supported and informed through the entire process. We’re thrilled to know the repairs and maintenance on your BMW were done right, and that you felt genuinely cared for along the way. That’s exactly the experience we... read more
They were professional & kind. Kept us updated on the diagnostics and repairs needed. Thank you
Business response:
Thanks so much for the kind words! We’re really glad to hear you felt well taken care of and appreciated the updates throughout the process—that’s exactly what we aim for. If there’s ever anything more you need, we’re always here to help keep things stress-free. Thank you and have a wonderful Stress-Free day!
Awasome service. Really took care of me and 2008 Prius. The best customer service and kept me informed throught out the repair. I will be going back for any further maintenance or any issue that occur with the car.
Business response:
Thanks so much for this awesome review! We’re really glad to hear you and your 2008 Prius were well taken care of and that the team kept you informed every step of the way—that’s exactly the experience we want every guest to have. Your trust means a lot, and we’ll be here anytime you need maintenance or run into any issues. Thank you and have a wonderful Stress-Free day!
I absolutely love stress-free auto not only are they kind they are upfront with their pricing and they even offer a loaner vehicle while your car is being worked on. I would highly recommend everybody to check this place out to have your car worked on.
Business response:
Thanks so much for this wonderful review! It’s fantastic to hear you love coming to Stress-Free Auto and that you appreciate the kindness, upfront pricing, and the convenience of a loaner vehicle. We always want your experience to be as smooth and transparent as possible. Your recommendation means a lot to us. If there’s ever anything more you need, we’re always eager to help keep things stress-free. Thank you and have a wonderful Stress-Free day!
Work done- Front Brakes and rotors As someone who usually does their own work I am thoroughly impressed and appreciative of the work that stress free does. I was updated the entire way, sent photos of potential work to be done without any nagging to get it done, and I was given a very reasonable price when all was said and done. Stress free treated me like a VIP. Kudos to the GM Michael, Grant and the technician Josh for providing a legit stress free experience from start to finish!
Business response:
Thanks so much for this fantastic and detailed review! It’s awesome to hear that, as someone who normally does their own work, you felt impressed and well taken care of—that’s a huge compliment. I’m glad you appreciated the updates, photos, and no-pressure approach to the recommendations. Michael, Grant, and Josh will be thrilled to know their efforts made you feel like a VIP. We always want your experience to be clear, respectful, and truly stress-free from start to finish. If there’s ever anything more you need, we’re al... read more
Grant and Tim were very knowledgeable and honest. They did not solicit for additional services for my vehicle. Tim helped me secure my hatch twice without hesitation. Both were very professional and friendly. I would recommend this establishment to everyone.
Business response:
Thank you for sharing your experience! We're glad to hear that our team’s professionalism and expertise made a positive impression. It’s important to us to be honest with our customers, so we’re happy we could save you from unnecessary work. Knowing you can trust our advice is exactly what we aim for. We’re here whenever you need us—have a wonderful Stress-Free day!
Another stress free visit. Booked my appointment online and my oil change was completed under an hour! Love all the digital tools available and the inspection report.
Business response:
Thank you for sharing your fantastic experience! We’re thrilled to hear that your first visit to Stress-Free Auto Care was such a positive one. It’s great to know you found the booking, inspection, payment, and checkout process easy and transparent. We love making things convenient with online and text-based options! Your trust and kind words mean so much to us, and we’re excited to help you again in the future. Have a fantastic Stress-Free day!
Frequently asked questions about Stress-Free Auto
How is Stress-Free Auto rated?
Stress-Free Auto has a 4.7 star rating with 536 reviews.
When is Stress-Free Auto open?
Stress-Free Auto is closed now. It will open tomorrow at 8:00 a.m.