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Stress-Free Auto
- Auto Repair
- Mission Viejo, CA
About this business
Location details
23761 Via Fabricante, STE A, Mission Viejo, CA, 92691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Have had a few repairs done here, the whole process was very easy and straight forward
Business response:
Thanks so much for the continued trust! We're glad to hear your experiences have been smooth and straightforward—that’s exactly what we aim for. We’ll be here whenever you need us again. Have a wonderful Stress-Free day!
This shop is amazing, staff is so nice and helpful. Very professional and did not take long either.
Business response:
Thank you so much for the great feedback! We're thrilled to hear you had a smooth, professional, and timely experience with the team. That’s exactly what we strive for! Looking forward to seeing you again whenever you need us. Have a Stress-Free day!
Amazing from the front desk to their honesty and kindness. I would 100% recommend them to everyone .
Business response:
Thank you so much for the kind words! We’re thrilled to hear the team’s honesty and kindness stood out—it’s what we strive for every day. Your 100% recommendation means the world to us! Thank you and have a wonderful Stress-Free day!
I was treated very respectfully and they clearly explained costs and concerns. I would definitely recommend this place. Especially to women who need auto care. I feel that some places don't treat women as well or try to rip them off. Thanks for a great experience!
Business response:
Thank you so much for sharing this—it truly means a lot. We’re really glad you felt respected, informed, and taken care of throughout your visit. Everyone deserves to feel confident and comfortable when getting auto care, and we’re proud to be a place where that trust is earned. We appreciate the recommendation, especially to others who might be looking for a shop they can count on. Thank you and have a wonderful Stress-Free day!
I have been dealing with Stress-Free Auto Care (formerly Neighborhood Car Care) for several years. I have a 15-year-old Volvo that needs a little more care now and then. Their Service Advisor, Grant, is excellent - efficient, friendly, great customer service skills. Their new General Manager, Don, has been a good addition to the business. I had some significant dollar repairs a year ago and it is running well. Better that than a car payment, right? They do attempt to minimize expense whenever possible. Bruce T.
Business response:
Thank you so much for your continued trust and loyalty over the years, Bruce! It’s always a pleasure to work with you and your Volvo, and we’re really glad to hear that both Grant and Don have made a positive impact on your experience. You’re absolutely right—keeping a well-maintained car running strong can definitely be the smarter move over a new car payment! We appreciate you recognizing our efforts to keep things efficient, honest, and budget-conscious. Thank you and have a wonderful Stress-Free day!
I believe I spoke to Grant and he was the one that helped me! He was extremely helpful and very kind! They were able to help me fix my car issue and even got me a discount! :)
Business response:
That’s awesome to hear—thank you for sharing! We’re so glad Grant was able to help and made your experience a positive one. Kindness and helpfulness are exactly what we aim for, and it’s great to know you felt taken care of (and scored a discount too!). Thank you and have a wonderful Stress-Free day!
I just bought a used Toyota Highlander. Initially, I scheduled a transmission fluid service based on a recommendation from another mechanic, who also told me that I would need to replace the shocks on my car. My husband dropped off the car, and they performed a free, detailed diagnostic review. They provided real time texts that allowed me to see what they were doing in real time. Then, they provided a detailed report, with picture and video backup, of their repair recommendations. They found what the first mechanic didn't... read more
Business response:
This is such an incredible review—thank you for taking the time to share your full experience! We’re so glad our team was able to give your Highlander the detailed attention it needed and help you avoid unnecessary work. It’s awesome to hear that the real-time updates, photo/video diagnostics, and honest recommendations made you feel confident and informed every step of the way. Catching something as important as the control arms and getting it turned around quicker than expected is exactly the kind of care we aim to provid... read more
I love Neighborhood Car Care, which is now stress-free however I wish there was a direct number to get through to the Mission Viejo office. It is very frustrating to have to talk to the corporate office instead of the local office.
Business response:
Thank you so much for being a loyal customer over the years! It means a lot to us that you feel honesty and compassion every time you visit. We’re committed to treating every customer like family, and we’re grateful for your trust. We’re here for you anytime—have a wonderful Stress-Free day!
I like having my car serviced at StressFree. They are honest and reliable. The price is right, they always have special deals and discount all year so you don't pay the whole price. Very nice clean and spacious waiting room. The staff working behind the desk are friendly and welcoming. I would highly recommend StressFree to everyone I know.
Business response:
We really appreciate you taking the time to share this! It’s awesome to hear that the honesty, fair pricing, and welcoming atmosphere have made a difference for you. We’re all about making car care comfortable and transparent, and it means a lot to know you'd recommend us to others. Thank you and have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto
How is Stress-Free Auto rated?
Stress-Free Auto has a 4.7 star rating with 685 reviews.
When is Stress-Free Auto open?
Stress-Free Auto is closed now. It will open at 8:00 a.m.