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Stress-Free Auto Care
- Auto Repair
- San Diego, CA
About this business
Location details
4546 Zion Ave, San Diego, CA, 92120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I already paid Allied Gardens to do my power steering pump and my clutch when they finished the power steering pump was still leaking and the clutch was making a loud pitch noise. When I took it back there was always some excuse, they told me it was a different part then when the part was changed the power steering pump was still leaking, they didn't want fix clutch I already paid them to do, unless I paid them again. During their repairs they nicked a wire caused a short in my dash. They tore out my $250 alarm system saying... read more
Business response:
Karen... we are SOOO relieved to hear you will not be returning to our shop. If this was truly how we treat people, it would reflect and we would be out of business. It is not necessary to go into accurate detail rebutting your skewered rendition of events, I do however hope that you find another shop that can adhere to your consistent, unreasonable demands. As for us, we will continue to put all of our efforts of good faith towards our hundreds of satisfied customers that are happy with our services.
These guys are great! Very genuine, hardworking and honest mechanics. They are quick and great at what they do. As long as I stay in San Diego I will bring all my cars over to Matt and Ryan!
These guys fixed my thermostat on my escape and did a great job, even gave me a ride home and then picked me up. Reasonable price, couldn't have asked for much more.
Been going here on and off for a couple years now, and I have high regards for the crew and ownership here. They genuinely seem to care about their customers, are easy to talk to, and speak plainly. Recently, I had a larger service due on my car at 105k miles. They performed the service, and everything seemed good at first, but my car sounded slightly different. A couple weeks later, I ran into some relatively minor, but inconvenient issues that likely stemmed from the service they performed. I brought the car back in, and t... read more
These guys were great. After hearing what happened they totally rectified the situation and threw in an oil change with it. Great group of mechanics who are not trying to screw anyone. I appreciate the help they gave and will be going back to them for more work.
Is this why you called twice to reconcile my bad experience? I am glad I did not answer. It is important for others to know that I was mistreated. Ryan told me that I would have to pay $42 for the failed smog test and that I would have to pay another $42 to be re-tested if I did not get my car serviced there. Another thing, I got two more opinions on my vehicle and need no repairs. I passed smog with flying colors. It is upsetting that your shop tried to take advantage of my business.
Business response:
Wow...... this is absolutely not what happened. You came in to have a smog inspection and unfortunately your car failed due to a cracked/exhaust leak at your exhaust manifold. We also told you that by law, you can choose any repair facility to do the repairs, including your mechanic that you said you normally go to. And under the circumstances, we would do perform a second test at no charge. When we told you however that you were obligated to still pay for the initial smog test, you full tilt freaked out on us. We calmly inf... read more
Highly recommend this place. Matt and Ryan are always straight with me about what I need done and how long I can put it off, patient to explain anything I don't understand, and super accommodating to my needs. I started taking my '98 Tacoma here for routine work and have had 2 emergency fixes, once for the engine misfiring and another for what turned out to be a cracked radiator. Both times they were able to get me in right away, diagnose the problem, and get it fixed within the day. In the case of the radiator, I called to ... read more
Great timely, honest service. Does the appropriate service the right way without over charging.
Absolutely the best auto repair facility I have dealt with!! We have have had the unfortunate situation arise with two cars that we have had breakdown and had to get towed in. Never a fun situation when you have to pay for unexpected auto repairs but Matt and Ryan have always gone above and beyond to make things better. They are completely honest with you from the start and give you detailed information of what exactly is being done. No surprises, no strong up-sell tactics here. Just honesty and great recommendations for fut... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 468 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.