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Strickland Brothers 10 Minute Oil Change

4.9
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About this business

Strickland Brothers 10 Minute Oil Change is your one-stop shop for fast and friendly oil change & maintenance services. Although we are well-known for our drive-thru 10 minute oil change, we also offer tire rotations, cabin & air filters, wiper blades, state inspections, fluids, tire inflation and more. 

Location details

9260 Westport Rd, Louisville, KY, 40242, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.9371 reviews
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Patti A.'s profile image
Patti A. 
on Birdeye

3 weeks ago

The three young men that worked on my car were professional and serious. The young man in charge explained the charges and did not try to push me into buying unnecessary products. The service was quick and the employees were respectful. I loved that I could stay in my car plus I could watch and learn. I was extremely impressed with SB and will return to the Westport Road location for my next oil change. 

Business response:

Thank you for leaving us such a great review, Patti! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.  

Billy W.'s profile image
Billy W. 
on Birdeye

a month ago

Great employees at this shop. 

Business response:

Billy , we want to express our gratitude for the time you took to share your review. Your feedback means a lot to us as we continuously aim to deliver the best possible customer service. Thank you sincerely for acknowledging our efforts and for your kind words. We eagerly anticipate your next visit and the opportunity to serve you again.  

Thomas M.'s profile image
Thomas M. 
on Birdeye

a month ago

No pressure, no forced up sell. Knowledgeable Technician. 

Business response:

Thank you for the kind words, Thomas! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!  

Julie C.'s profile image
Julie C. 
on Birdeye

a month ago

Great customer service and willingness to go above and beyond. 

Business response:

Hey there, Julie! We're thrilled to hear your thoughts and appreciate you taking the time to share your experience. Your feedback means a lot to us, and we're grateful for your support. Thank you so much!  

Jack R.'s profile image
Jack R. 
on Birdeye

2 months ago

I was in an out quickly, but it did not feel like a full service. Maybe I'm wrong but I don't believe all was checked under the hood...air filter, power steering fluid, etc. Still, I was in and out in 10 minutes...$116 for 0-20 synthetic oil change... 

Business response:

Thank you for leaving us such a great review, Jack! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.  

Michelle S.'s profile image
Michelle S. 
on Birdeye

2 months ago

Tay and Eric do a great job explaining; took extra time with a teenager getting their first oil change; and friendly. 

Business response:

Michelle , we want to express our gratitude for the time you took to share your review. Your feedback means a lot to us as we continuously aim to deliver the best possible customer service. Thank you sincerely for acknowledging our efforts and for your kind words. We eagerly anticipate your next visit and the opportunity to serve you again.  

Nancy T.'s profile image
Nancy T. 
on Birdeye

3 months ago

I was quoted 69.99 for an oil change. Was not told that there was an additional 10.00 charge for extra .2 oil, and shop supplies. I had a 25%off coupon (17.50) so what I expected to be 52.49 plus tax ended up being 65.48 plus tax. By the time I saw the total price, the oil was already in the car. Also they were out of the synthetic blend so I could not get the oil I wanted. 

Business response:

Your honest feedback is greatly appreciated, Nancy. Please accept our sincere apologies that your experience did not meet expectations. We would love to learn more about your visit and what we can do to earn your loyalty. Please feel free to reach out to us via phone or text at 828-270-7942, or you can also contact us by email at customerrelations@sboilchange.com. We're committed to making improvements based on your feedback, and we look forward to assisting you further.  

Billy W.'s profile image
Billy W. 
on Birdeye

3 months ago

10 minutes and very professional 

Business response:

Thank you for the kind words, Billy! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!  

Chuck A.'s profile image
Chuck A. 
on Birdeye

4 months ago

Not bad not like usual! 

Business response:

Hey there, Chuck! We're thrilled to hear your thoughts and appreciate you taking the time to share your experience. Your feedback means a lot to us, and we're grateful for your support. Thank you so much!  

Frequently asked questions about Strickland Brothers 10 Minute Oil Change

How is Strickland Brothers 10 Minute Oil Change rated?

Strickland Brothers 10 Minute Oil Change has a 4.9 star rating with 371 reviews. 

When is Strickland Brothers 10 Minute Oil Change open?

Strickland Brothers 10 Minute Oil Change is closed now. It will open on Friday at 8:00 a.m. 

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