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Strickland Brothers 10 Minute Oil Change is your one-stop shop for fast and friendly oil change & maintenance services. Although we are well-known for our drive-thru 10 minute oil change, we also offer tire rotations, cabin & air filters, wiper blades, state inspections, fluids, tire inflation and more.
9260 Westport Rd, Louisville, KY, 40242, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
Great employees at this shop.
Business response:
Billy , we want to express our gratitude for the time you took to share your review. Your feedback means a lot to us as we continuously aim to deliver the best possible customer service. Thank you sincerely for acknowledging our efforts and for your kind words. We eagerly anticipate your next visit and the opportunity to serve you again.
No pressure, no forced up sell. Knowledgeable Technician.
Business response:
Thank you for the kind words, Thomas! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!
Great customer service and willingness to go above and beyond.
Business response:
Hey there, Julie! We're thrilled to hear your thoughts and appreciate you taking the time to share your experience. Your feedback means a lot to us, and we're grateful for your support. Thank you so much!
I was in an out quickly, but it did not feel like a full service. Maybe I'm wrong but I don't believe all was checked under the hood...air filter, power steering fluid, etc. Still, I was in and out in 10 minutes...$116 for 0-20 synthetic oil change...
Business response:
Thank you for leaving us such a great review, Jack! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.
Tay and Eric do a great job explaining; took extra time with a teenager getting their first oil change; and friendly.
Business response:
Michelle , we want to express our gratitude for the time you took to share your review. Your feedback means a lot to us as we continuously aim to deliver the best possible customer service. Thank you sincerely for acknowledging our efforts and for your kind words. We eagerly anticipate your next visit and the opportunity to serve you again.
I was quoted 69.99 for an oil change. Was not told that there was an additional 10.00 charge for extra .2 oil, and shop supplies. I had a 25%off coupon (17.50) so what I expected to be 52.49 plus tax ended up being 65.48 plus tax. By the time I saw the total price, the oil was already in the car. Also they were out of the synthetic blend so I could not get the oil I wanted.
Business response:
Your honest feedback is greatly appreciated, Nancy. Please accept our sincere apologies that your experience did not meet expectations. We would love to learn more about your visit and what we can do to earn your loyalty. Please feel free to reach out to us via phone or text at 828-270-7942, or you can also contact us by email at customerrelations@sboilchange.com. We're committed to making improvements based on your feedback, and we look forward to assisting you further.
10 minutes and very professional
Business response:
Thank you for the kind words, Billy! We truly appreciate the positive feedback about our crew's exceptional performance. We're thrilled to know that we hit it out of the park for you. We can't wait to welcome you back and make your next experience even more remarkable. Have a fantastic day ahead!
Not bad not like usual!
Business response:
Hey there, Chuck! We're thrilled to hear your thoughts and appreciate you taking the time to share your experience. Your feedback means a lot to us, and we're grateful for your support. Thank you so much!
Quick , efficient and very polite!
Business response:
Thank you for leaving us such a great review, Lori! We always strive to provide an exceptional customer experience, so we are very pleased to hear that was reflected during your last visit. Thank you again for your feedback, and we look forward to seeing you for future visits.
Strickland Brothers 10 Minute Oil Change has a 4.9 star rating with 498 reviews.
Strickland Brothers 10 Minute Oil Change is closed now. It will open at 8:00 a.m.