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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,062 reviews
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2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
8 years ago

Very satisfied. I brought my 2016 Escape in because my battery wouldn't hold a charge. They tested the battery, found a dead cell, and gace me a warrenty replacement battery. It took half a day, but I'm happy. 

2017 FORD F150 SUPER CAB Owner's profile image
2017 FORD F150 SUPER CAB Owner 
8 years ago

Great experience, love my truck! 

2007 FORD F150 Owner's profile image
2007 FORD F150 Owner 
8 years ago

Great as always. Done in a reasonable time. 

2007 FORD EXPEDITION LTD Owner's profile image
2007 FORD EXPEDITION LTD Owner 
8 years ago

Got all the services needed in a timely manner. 

2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
8 years ago

The service performed was as expected. The customer service was poor. When the car was pulled up after the service was completed, and I informe the agent the car was pulled up, the agent walked away and left me waiting an additional 15-20 minutes. Wow ... what a ****. 

2001 JAGUAR S-TYPE Owner's profile image
2001 JAGUAR S-TYPE Owner 
8 years ago

Replace right hand fuel pump, had to wait on parts from Jaguar, but all good. 

2014 FORD MUSTANG GT Owner's profile image
2014 FORD MUSTANG GT Owner 
8 years ago
2012 FORD FOCUS SEL Owner's profile image
2012 FORD FOCUS SEL Owner 
8 years ago

my service was excellent and kept informed for the length of service. Service manager Pete Murrin was terrific. Explained every thing that needed to be done. What was covered under warranty and what was not. 

2016 FORD ESCAPE SE Owner's profile image
2016 FORD ESCAPE SE Owner 
8 years ago

10000 mile service. Done right. Done quickly. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,062 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 8:00 a.m.