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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,533 reviews
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2019 FORD F250 SUPER DUTY Owner's profile image
2019 FORD F250 SUPER DUTY Owner 
3 years ago

Dave and Steve were amazing 

Business response:

Thank you for your positive review! 

2015 FORD EDGE SEL Owner's profile image
2015 FORD EDGE SEL Owner 
3 years ago

They did a good job and very timely. Surprise Ford is very courteous and knowledgeable. Would you use again? 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2020 FORD EDGE TITANIUM Owner's profile image
2020 FORD EDGE TITANIUM Owner 
3 years ago

Busy but attentive. Service coordinator was helpful. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
3 years ago

Always a good place to take your vehicle. Going here for years. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2004 JEEP WRANGLER X Owner's profile image
2004 JEEP WRANGLER X Owner 
3 years ago

They always take very good care of my jeep and me! 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2017 FORD F150 SUPERCREW Owner's profile image
2017 FORD F150 SUPERCREW Owner 
3 years ago

Received the service I expected. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

Art C.'s profile image
Art C. 
3 years ago

Great service quick and professional. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2016 FORD FUSION SE Owner's profile image
2016 FORD FUSION SE Owner 
3 years ago

They kept my car longer than expected wasn't happy 

Business response:

Were disappointed to hear you werent satisfied with your service visit and wait time. We do appreciate your patience as our service drive has been experiencing higher traffic which correlates to longer waits on parts, we are doing our best to accommodate our customers. Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience to discuss your appointment further. 

2016 FORD EDGE SEL Owner's profile image
2016 FORD EDGE SEL Owner 
3 years ago

We had an appointment took 2+ hours for. Basic service of oil change. Why make an appointment?? Its been happened Over the last 3-4 times 

Business response:

Were disappointed to hear you werent satisfied with the wait time on your vehicle. We would be happy to go over your appointment as well as our findings in your vehicle inspection report. Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience to discuss this further. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,533 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.