Surprise Ford's cover image

This profile has been claimed by the business owner or representative.

Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,167 reviews
Select a rating
2018 FORD EDGE TITANIUM Owner's profile image
2018 FORD EDGE TITANIUM Owner 
3 years ago

They did what they said they would do and when they said they would do the service. 

Business response:

Thank you for your positive feedback! 

2020 FORD ESCAPE SE SPORT Owner's profile image
2020 FORD ESCAPE SE SPORT Owner 
4 years ago

Great customer service fast turnaround 

Business response:

Thank you for your positive feedback! 

2015 FORD FUSION SE Owner's profile image
2015 FORD FUSION SE Owner 
4 years ago

Professional, thorough and courteous. 

Business response:

Thank you for your positive feedback, from all of us here at Surprise Ford! 

2020 LINCOLN NAUTILUS RESERVE Owner's profile image
2020 LINCOLN NAUTILUS RESERVE Owner 
4 years ago

Work was finished on time. Great followup after the job was done, to confirm that everything was still fine. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

2017 FORD TRANSIT CONNECT XLT Owner's profile image
2017 FORD TRANSIT CONNECT XLT Owner 
4 years ago

Evere thing is don well....no problems. Just as planed. 

Business response:

Thank you for your positive feedback! 

2015 FORD FUSION SE Owner's profile image
2015 FORD FUSION SE Owner 
4 years ago

I like this service dept. They take care of your car. 

Business response:

Thank you for your positive review! 

2014 FORD FLEX LIMITED Owner's profile image
2014 FORD FLEX LIMITED Owner 
4 years ago

Another successful service visit to Surprise Ford! I was able to quickly and easily schedule my service appointment and the Service Technician contacted me to go over everything in detail. 

Business response:

Thank you for your positive feedback! 

2010 FORD F150 Owner's profile image
2010 FORD F150 Owner 
4 years ago

Good service work done professionally. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2018 LINCOLN MKZ HYBRID RESERVE Owner's profile image
2018 LINCOLN MKZ HYBRID RESERVE Owner 
4 years ago

It was Excellent - Professional 

Business response:

Thank you for your positive feedback! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,167 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open tomorrow at 7:00 a.m.