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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Service was very good. Young man was very professional
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
They way they stayed in touch with me while vehicles tailgate was being repaired was top notch. Evan was the best.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Software updated for free and under warranty. All modules were checked to be on the latest software. Rear diff fluid added with no questions asked based on a forum post noting this was common new F-150s.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Everyone knows what they are doing...and do it quickly. Esp. love my service advisor David Greathouse.
Business response:
Thank you for your positive review!
Steve was great, he calmed me down while on the phone; nothing has ever happened to this car (2016 Fusion energi). He explained what was happening (dead battery) as it is different for plug-in cars than internal combustion type cars. I went into the shop and the battery was exchanged promptly - not having an appointment and taking a couple of hours was quick (in my opinion). After paying for services, he again explained to me what to expect down the road. I was actually surprised that the battery had lasted this long as it w... read more
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
as expected.... Completed!
Business response:
Thank you for your positive review!
Excellent service. Highly recommend Surprise Ford
Business response:
Thank you for your positive review!
My service advisor kept me in the know at all times.
Business response:
Thank you for your positive review!
Excellent in all aspects.
Business response:
Thank you for your positive feedback!
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,533 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.