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Suzanne Martinez

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6194 reviews
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Doug C.'s profile image
Doug C. 
4 years ago

great job 

Roxie F.'s profile image
Roxie F. 
4 years ago

Mymacteam was great! Handled everything and kept us informed. 

Ronald E.'s profile image
Ronald E. 
4 years ago

nice people to deal with 

ALLEN B.'s profile image
ALLEN B. 
4 years ago

Suzanne was a real professional. She answered all my question an called me once a week to keep me informed about the loan progress. She made the loan process real easy and smooth and I like to thank her for doing a very awesome and professional job for me. I would recommend her to any on my friends with continents. Thank You Suzanne Allen 

Brian U.'s profile image
Brian U. 
4 years ago

Nobody, and I mean nobody, informed me during the process at any point that I was solely responsible for deactivating my automatic payment. This gross neglect of information has caused me to go without just over a thousand dollars for a week now, and still counting. Not a single person even hinted at the idea or asked me a simple question regarding this feature that has been active on my account for months. During these strange and difficult days in our country your company has failed me. 

LAWRENCE M.'s profile image
LAWRENCE M. 
4 years ago

I don't do social media. 

Patrick P.'s profile image
Patrick P. 
4 years ago

1. When I received calls the time were sporadic and were hard to be available for. 2. Amount of money needed for closing was inaccurate by $2,000. 3. I never received Pre postage that was promised to me in order to send off the closing amount. 4. I had to take tine off of work in order to collect the correct closing amount and to ultimately wire transfer the funds. 5. Agent did not take responsibility of the closing cost mistake. All inconveniences could have been avoided. 

Albert A.'s profile image
Albert A. 
4 years ago

Everything went great in a timely manner and I always felt informed throughout the entire process. 

LOUISA B.'s profile image
LOUISA B. 
4 years ago

The entire process from beginning to the end was short and unbureaucratic.. All involved were communicative, supportive and accessible. The process was short. 

Frequently asked questions about Suzanne Martinez

How is Suzanne Martinez rated?

Suzanne Martinez has a 4.6 star rating with 194 reviews. 

When is Suzanne Martinez open?

Suzanne Martinez is open now. It will close at 6:00 p.m.