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Suzanne Martinez
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From start to finish , it went smoothly. My expectations for my closing were more than exceeded, I thought we would close in Feb sometime, but it was the end of January. I was truly amazed @ how fast & smooth it went. Thank you so much
The process was easy. Great communication.
Had a good experience with PennyMac Re fiance
Everyone i needed to interact with pleasant and they delivered what they communicated.
pennymac answer all my question and follow ups to a T! I highly recomend them to anyone!
Issues was communication from loan officer and day of signing. I got a call at 7 am the notary could not make it because of illness. He said he notified the office 2 hours earlier. Between service link and PennyMac mac I could not reach anyone for reschedule on Saturday. I called in and was referred to loan officer. I sent emails to both service link and multiple people with penny mac but no response period not even Monday. Got it rescheduled for Monday at 6. While signing we asked how funds are dispersed and she thought dir... read more
Everything was explained and delivered as expected. Nice team to work with.
I just wanted to comment on a couple of things. They told us we would receive the funds on a certain day. It did not come through until very late in the day. We were concerned that something went wrong. They also charged us for a wire transfer which was not explained to us. Overall everything was handled very well.
Everything was excellent.
Frequently asked questions about Suzanne Martinez
How is Suzanne Martinez rated?
Suzanne Martinez has a 4.6 star rating with 194 reviews.
When is Suzanne Martinez open?
Suzanne Martinez is open now. It will close at 6:00 p.m.