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Suzanne Martinez

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6194 reviews
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Hector D.'s profile image
Hector D. 
4 years ago

Suzanne was awesome!! Every time we spoke she followed up with an email recap which allowed me to gather the documents needed and close within the anticipated timeframe. She is an asset to Penny Mac!!! Thank you. 

FRANK O.'s profile image
FRANK O. 
4 years ago

Very professional and courteous staff. Assisted me very well with all my inquiries. Thank you. 

TRAVIS M.'s profile image
TRAVIS M. 
4 years ago

The MAC team answered my questions and helped me to close on my loan quickly. I am glad that my calls were returned within a reasonable time period and that Suzanne was patient and honest getting me the information that I requested. 

PAUL K.'s profile image
PAUL K. 
4 years ago

Thank you for your fast and accurate services for our refinancing! 

TIMOTHY D.'s profile image
TIMOTHY D. 
4 years ago

Excellent company to finance your new home.Suzanne Martinez was great. Thank you for your assistance in our closing. 

Carlos T.'s profile image
Carlos T. 
4 years ago

Wonderful experience. I would recommend Penny Mac to anyone. From origination to closing the entire team was awesome! 

Mario J.'s profile image
Mario J. 
4 years ago

PennyMac made the refinance process very simple and was willing to beat competing offers to keep my business. 

Ronald M.'s profile image
Ronald M. 
4 years ago

Suzanne Martinez, was very informative on every step of the way.. Also a very polite person. She always seemed to go over and beyond to make the borrower be at ease. I wish everyone in this world was as nice to work with as this lady was. 

Kathryn P.'s profile image
Kathryn P. 
4 years ago

This was my first time to ever refinance a home. The process went very smoothly and all my questions were answered to my satisfaction. Thank you everyone who worked on my loan. Golds stars to all of you. 

Frequently asked questions about Suzanne Martinez

How is Suzanne Martinez rated?

Suzanne Martinez has a 4.6 star rating with 194 reviews. 

When is Suzanne Martinez open?

Suzanne Martinez is open now. It will close at 6:00 p.m.