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TAM Residential
About this business
Location details
75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Everything has been great so far! The maintenance team handles requests promptly, the trash service is nice although it is not always as scheduled. Sometimes they’ll come an hour early or late. The office staff is friendly, and the facilities are clean. The only thing that could be improved is the parking situation and the price of rent.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you're enjoying your time at The Ardent and that the maintenance team, office staff, and cleanliness have been meeting your expectations. We appreciate your feedback on the trash service timing and parking situation—these are definitely things we’ll take into consideration as we strive to improve. We understand the impact of rent pricing, and we’re always working to keep things as reasonable as possible. Thank you again for sharing your experience with us!
Verified Renter They are very nice and helpful with the application process and with getting your lease ready. Everyone in the leasing office is nice and informative.
Business response:
Britteny, thank you for your kind words and positivity! Our mission is to make every step as stress-free as possible, so we are glad the leasing process felt smooth and welcoming. Our team is passionate about being helpful and clear, and your feedback reassures us we're on the right track. We are excited about what is ahead for you in the community and look forward to seeing you around.
Verified Renter It’s been okay! A few of the amenities aren’t up to as best standards as I believe they should be for “Luxury Apartments” but they’re manageable. I’ve had issues with my dryer since I moved in, the parking is horrible, and maintenance orders take weeks to be addressed. Other than these few things it’s been nice, and pretty quiet other than my downstairs neighbors and their surround sound system they blast at all hours of the night.
Business response:
It is lovely to hear that you have been enjoying the community's tranquil environment, Ariyana. Your feedback is a helpful reminder of how our residents believe we can grow, so we appreciate you expressing your thoughts regarding parking, amenities, and home upkeep. If there is any way we can enhance your experience directly, our team would love to offer as much support as possible. Please connect with us at sierrafallmgr@tamresidential.com. We look forward to hearing from you!
Verified Renter It has been great living here and is nice and peaceful. The staff and local people are very polite and the landscaping is nice. The pool is great to escape this Texas heat
Business response:
Tanner, we are so glad to hear you are enjoying the calm, the community, and especially the pool because nothing beats a cool dip in this Texas heat! It is wonderful to know our team and landscaping are making a positive impact on your everyday living. Peaceful vibes and polite neighbors are exactly what we hope to create. Thank you for sharing your experience with such kind words. Here's to many more relaxing days at home!
Verified Renter Awesome love living here a the Riverside at Rockwater Apts. It's very quiet and I love just that. I feel at peace when I get home. Very clean.
Business response:
ChaVonne, your words are music to our ears! Knowing that you feel at peace in a community that is clean and makes you feel at home means everything to us. We are honored that you chose us and hope you continue enjoying the quiet comfort that surrounds you. Please don't hesitate to let us know if there is ever anything you need.
Verified Renter We are very much happy that we stayed in this community. Had very good memories with all here, and the new maintenance staff are very friendly.
Business response:
We are so touched by your heartfelt message and are glad you made happy memories here! Saying goodbye is never easy, but we are thankful you found warmth and friendship during your time in our community. Our maintenance team will be thrilled to hear you felt welcomed and cared for. Thank you for letting us be a part of your story. Wishing you all the best in your next adventure!
Verified Renter So far we’re very happy with our move in experience. The community is quiet, and our space is huge. Everything was so easy to connect. The large utility room with the washer and dryer is a huge convenience. The valet trash pickup is so helpful as well. Parking is not an issue. All the appliances are basically new. We love that the entire apartment is hard flooring. We just hope the pool opens!
Business response:
Thank you for the glowing move-in recap, Shmariyahu! We are so happy to hear that your space, appliances, and the convenience of valet trash have all made settling in such a breeze. It sounds like you are making the most of everything, and we appreciate your patience as we work toward getting the pool open. Your feedback helps us prioritize what matters most to our residents. Here's to an amazing first summer in your new home!
Verified Renter The customer service team is very helpful and understanding at the same time that they don’t want you to pay for something you haven’t experienced yet or that you are not unheard
Business response:
We are so grateful you took the time to share your kind words, Anastesia! Your appreciation for our team's empathy and fairness truly means a lot. We believe that every resident deserves to feel both heard and supported, and it is wonderful to know that came through for you. Thank you for your recognition.
Verified Renter Very clean community friendly residents and staff would highly recommend to others to stay here great places near by been here over a year no complaints
Business response:
Thank you for your kind words and for being part of The Ardent community for over a year! We're so happy to hear that you've had a great experience and appreciate you recommending us to others. We’re lucky to have residents like you!
Frequently asked questions about TAM Residential
How is TAM Residential rated?
TAM Residential has a 3.8 star rating with 22,773 reviews.
When is TAM Residential open?
TAM Residential is closed now. It will open tomorrow at 9:00 a.m.