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1 Hawkins Ave, Ronkonkoma, NY, 11779, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 3:00 p.m. to 11:00 p.m. | |
| Tue | 12:00 p.m. to 11:00 p.m. | |
| Wed | 12:00 p.m. to 11:00 p.m. | |
| Thu | 12:00 p.m. to 11:00 p.m. | |
| Fri | 12:00 p.m. to 1:00 a.m. | |
| Sat | 10:00 a.m. to 1:00 a.m. | |
| Sun | 10:00 a.m. to 11:00 p.m. |
Food was delicious and service was great! I highly recommend this location. Great addition to the local area.
Business response:
We appreciate that so much PT! So happy to have you at our newest location and look forward to see you again soon!
the food was mediocre, the servers were great but the one thing i didn't really like and is keeping me from going back is how i overhead how nasty the manager spoke to the workers. i overheard him coming off very aggressive to some people working that night, ive heard yelling from the kitchen and from working in the past in a busy restaurant, thats never necessary. however, the atmosphere is pretty cool, the food wasnt bad and the service was good otherwise.
First things first, I do want to point out the inconvenience of parking at this establishment. The parking is on the pricey side just for a couple hours and the app/website to pay for parking is extremely inconvenient. I do not think that the restaurant has control over that, but the plaza area that it's placed makes it such an inconvenient place to eat. My rating makes it clear that it also was not worth the time, money, nor the inconvenience of eating here. So you're just better off going somewhere else. Furthermore, tryin... read more
Business response:
Thank you for your review Matt, we definitely appreciate your feedback. As far as the parking situation goes, we know it can be frustrating, however there are 2 very affordable options for our guests! There is free parking in the Station Yards garage for up to 3 hours. Also, if you park in the public garage across from the train station, it is $3 for up to 2-3 hours and $5 if you park longer than that. And there are always plenty of spaces available in both! We will take your feedback on the food and service into considera... read more
Appetizers took too long. Im hungry AF. Your review needs at least 85 characters. Add a few more!
I'm beyond disappointed with my experience here. This restaurant claims to offer gluten-free options, but that is incredibly misleading. After asking specifically about their gluten-free items, I was reassured there were "safe" choices--only to later find out everything is fried in the same fryer as gluten-containing foods. That is basic cross-contamination, and for anyone with celiac disease or a gluten intolerance, it makes the food completely unsafe. This isn't a small oversight--it's a serious issue that can make people... read more
The service was very slow, menus were dirty and sticky and the staff was inattentive at best, finally the food was horrible. My kids ordered nachos which they said were good. My whiskey burger was cold and sweet potato fries were cold, my mother ordered a wedge salad with chicken, came without chicken then they put in a "side" of chicken and it came out 15 mins later, after she was done with the salad. My wife's order was a hot mess simple fried chicken cutlet on a roll with mayo and pickles. 2 cold chicken tenders no mayo a... read more
Went to the Ronkonkoma location and was very disappointed. I love this place--the food is great--but the service was horrible, and I probably will not go back. I usually go on Sundays to watch football and eat mussels, and I was very excited when they opened the Ronkonkoma location, but I won't be going anymore. The bartenders were not friendly and didn't give me the points I earned. We ended up leaving and ate at Vespa instead, which was awesome. I'm so upset and wanted to let people know--stay away. We even timed how long... read more
Dropped off some friends at the train and having heard so much about the Tap Room I figured I had enough time to stop in for a beer. It was either the Great South Bay brewing or Tap Room. I chose the Tap Room but an hour later I regretted it. I sat towards the end of the bar as the bar was mostly filled up with guests. Amy quickly welcomed me and offered me a drink menu. Amy continued attending to her guests and after a few minutes, presented me with a menu. After about ten minutes, Amy returned to my end of the bar an... read more
First time there Saturday night. Sat at the bar for some great drinks, the bartender was helpful with suggestions. Only waited about 20 minutes for our table, but that's when things went south. It should not take ONE HOUR and 15 MINUTES for chicken milanese sliders, a cheeseburger and a side of Mac and cheese!!!!! The waiter came over only once, to say the kitchen was backed up. After that we were ignored , most likely because of how annoyed we were. We were so excited to go somewhere new, oh well....
Business response:
Thank you for taking the time to let us know how your visit went and we sincerely apologize for the wait with your meals. It is something that management is already handling with the kitchen team to make sure this doesn't become a recurring issue. We do hope to see you again and if you have any other concerns please do not hesitate to reach out to us directly.
Tap Room has a 4.5 star rating with 528 reviews.
Tap Room is open now. It will close tomorrow at 1:00 a.m.