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4610 S. Ulster St., Suite 300, Denver, CO, 80237, United States
Get directionsI just want to start by saying thank you to everyone who helped with our loan. There was nothing about the entire process that I would change. Everyone was extremely helpful and very informative. From start to finish was seamless. They did a great job.
Business response:
Thank you from everyone on Team Gavin! We truly appreciate you and your business! We are so glad that the process was seamless!
The entire procedure was seamless. Every step was explained in a clear and concise manner. If I didn't understand something, Gavin's team made sure I did.
Business response:
We are so pleased to hear that the process was seamless for you! Thank you for putting your trust in us!
My lender and his team were clear, prompt and kind. Buying my first home turned out to be much simpler than I thought it would be. I am grateful to citiwide.
Business response:
And we are thankful for you and your business! We hope we have earned the title as your Lender for life!
Team Gavin members were extremely helpful and effective in walking me through the loan process. Whenever I had a question or concern, they immediately answered me. I have purchased five homes during my lifetime, and my experience with citywide home loans was by far the smoothest and easiest experience. It's been my experience that many companies give great "customer service" lip service but fail to deliver when it counts. That never was the case with Team Gavin. They always delivered what they promised and in many cases exce... read more
Business response:
We are so excited to have exceeded your expectations! We make it our number one priority to deliver WOW customer service and it is so wonderful to hear that you enjoyed working with us! We are excited to work with you in the future!
They walked me through everything. Yes, there is a lot of paperwork but, that's par for the course. There was only 1 problem. Due to identity theft, my taxes weren't being released unless I asked for them.
Business response:
Thank you for your review! It was a pleasure working with you!
Gavin was very quick to call me if there was anything he thought I may be confused about. He called and stayed in contact with me until I felt like I had a good understanding.
Business response:
We make it our number one priority to make sure the process runs smoothly for you! We are so pleased to have helped you with your purchase!
Team Gavin were on top of there game. Ask a question and you receive an answer in a quick time frame. They know VA loans recommend to all active, reserve, retired and former members of the military.
Business response:
Thank you for your recommendation!! That is music to our ears!
Our experience with Team Gavin ended up being a great experience. Things started off a little bumpy in the begining but as the process went along everyone was very helpful and knowledgable and quick to return all of our phone calls and answer all of our questions!
Business response:
Thank you for your review! We are so glad we were able to help you throughout the loan process!
Great follow up and closed on time. Pleasure working with staff. Appreciate everyone's efforts. Thanks so much. Would recommend for new and refinancing.
Business response:
You're welcome and we are pleased to have helped you refinance your home!
Team Gavin has a 4.9 star rating with 1,132 reviews.
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