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Team Gavin
- Finance
- Denver, CO
About this business
Location details
4610 S. Ulster St., Suite 300, Denver, CO, 80237, United States
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Loved working citywide team. Helped me through the entire process, answered any question I had. Very personable and professional. Thank you so much for helping me refinance my loan.
Awesome process. Gavin made the buying experience very stress free which is unheard of in the Mortgage world. Everything from the pre approval to the closing was in a timely matter and well communicated. The little things they do to keep your mind of the process does wonders for comfort and trust. I strongly recommend Gavin and his team to anyone trying to purchase or refinance any property no matter if you are a first time home buyer or veteran in the process.
We worked with his team members Tom Stafford and Azlee Miles. It was an awesome experience. We received weekly updates on where our loan was at in the process. In addition, we received several thoughtful care packages throughout the loan process which showed wonderful attention to detail. Tom attended our closing which went smoothly and without issue. We would absolutely refer people to Citywide based on our experience.
Gavin was recommended to me by my real estate agent. From the minute I called them, I was treated like a family member. It seems that they truly care about their customers, and do everything in their power to keep everyone informed of the loan process.
Gavin and his team got me through the process, making sure that everything was handled, and answering all my questions along the way. Working with my realtors, Steve & Kristin LePeau, I had a solid team helping me get into my new home.
There are a few reason why we will not give a good rating/ review to this company. During our process we experienced different issues that makes us feel dissatisfied. To start, we would like to note how lengthy our process was. The date we initiated the process with CrossCountry Mortgage was November 2020 and the date of the closing was not until almost one full year later (October 2021). Our assigned CrossCountry Mortgage representative was changed in different occasions. The first one we were assigned was changed and the c... read more
First-time home buyer here and my experience wasn’t great. For starters, on the day of my closing, I got bombarded with three emails and two texts to give a five-star review. However, the process with them took exactly 106 days to complete, and this was due to mismanagement on their end. Second, they were not readily available to talk on the phone, and it took them an average of 2.5 days to respond via email. When they finally got around to responding via email, not only were the emails riddled with grammatical errors and se... read more
I would not recommend Citywide Home Loans. I used them for my home purchase mortgage because they were a participating lender for the City of Denver Mortgage Credit Certificate (MCC) program. Citywide didn't communicate all of the terms and conditions of the MCC program with me during my closing process. I didn't know all of the terms of the program until I received my MCC certificate after my closing, in particular the annual cap on the 2016 MCC which made thousands of dollars of difference. When I went back to Citywide for... read more
Frequently asked questions about Team Gavin
How is Team Gavin rated?
Team Gavin has a 4.9 star rating with 1,121 reviews.
When is Team Gavin open?
Team Gavin is open now. It is open 24/7.