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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
This dealership seems great until you get in and begin working with finance. They promise top dollar for trade and then low ball you when you actually begin making a deal. Don’t trust anything the internet sales people tell you.
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. At your earliest convenience, please reach out to Theresa Falcon at 817-405-0429 to discuss this further.
Stay away from this place and sales rep Miguel Hernandez. I was there to look at vehicle with a specific sales price of $12,000. I travelled an hour and forty-five to test drive it. Here is Texas Nissan of Grapevine’s scheme.... they bait you by advertising a lower price to get you to come see them, and then you test drive a vehicle that they know you’re going to love. The catch... when Mr. Hernandez pulls up the price it’s not $12,000, it’s $16,500 because there is a “reconditioning fee” that’s added that they don’t tell yo... read more
Really difficult and at times very unprofessional In summary this was a really poor experience. Quick run down : 1. Called and enquired about pricing and flexibility on an 8K Escape. Told we are not flexible web price is final etc. was told I would be contacted if the price changed or other matching vehicles came in. 3 days later price decreased to 7k and no one advised me. 2. Pricing discussions and dealer markup process was farcical adding 2.5k to the final price turning it in to a haggling exercise - this is why people do... read more
Sold me a car with the wrong sized set of tires and resulted in the purchase of a new set within 30 days of buying the car. Would return if I could. Stay away
Lost for Words My experience has been more than abhorrent, for both occurrences (June 4, 2020, and June 10, 2020). I am lost for words. As a personal analysis, the poor customer service received by Texas Nissan of Grapevine Representatives is a reflection from a lack of knowledge, and not enough experience (from the License Tech Inspector to the Service Advisors). When it comes to presenting excellent customer service, it’s not a rush process; the Nissan representatives should not place other customers’ vehicles before a cus... read more
DONT GO TO THIS STEALERSHIP My wife and daughter went into this dealership in the attempt to get my teenage daughter a new car. We came in with our own financing. They were advised that my wife needed to see the numbers through our financing and if she didn’t like them or thought she could do better that she would then, and only then she would let them run her credit ONLY through Nissan. Well shortly after we found out that they ran her credit through 11 different banks. I called and talked to her salesman Miguel and the guy... read more
Worst dealer ever 5 times messed up my maintenance warranty they will screw you over every way they can in finance department worst experience ever I would never purchase their again they flat out lie
The salesman Michael never gave me referral fee. Faxed 1099 form 3 times, never heard back, very unprofessional in my opinion. That was back in March.
Worst Ever! I went to Texas Nissan on Saturday, August 3, 2019 to look at a car they had advertised online, hoping it would be a good commuter car for my teenage daughter. I emailed with Isaias Hernandez to set up a time to see the Ford Fiesta. I made the drive from Duncanville to Grapevine thinking this was going to be a good, easy experience. We arrived and sat down with Isaias and he wanted to discuss price before we even saw the car. I told him I was prepared to walk out with a car and pay $7,000 cash. He pulled the Fies... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,883 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.