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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
They will scam you and add on 3k extra for “the price it takes to get the cat ready” when I asked what they did they said they did nothing to get my cat ready except wash it… They also sold me a V6 when they claimed it was a V8 and I could have saved over 10k dollars.
Business response:
Nicole, thank you for taking the time to bring this negative experience to our attention. We only wish to be transparent on our pricing (which we attempt to make competitive) and the vehicles specifications. At your earliest convenience, please reach out to Genesis Leon at Genesis@texasnissan.com to discuss this further.
Was lured in by online ads that indicated they had new cars in stock but was told when I got there, that they had a car that was acceptable that would arrive within a couple of weeks AND that it would come in faster if I put a $1000 deposit on it. Foolishly and regrettably, I did just that. I never received any updates as to the "early" arrival of my car so I called them. It took them several hours to call me back and didn't even remember me or my order. After finally getting them to acknowledge me, they informed me that it ... read more
Business response:
Mark, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail because we wish to only provide our customers with excellent customer service. At your earliest convenience, please reach out to Genesis Leon at Genesis@texasnissan.com to discuss this further.
DO NOT go to this dealership, especially for a used vehicle. I responded to a listing from thier own website that showed the price as $27000, but then after test driving and my expression of interest in making a purchase, they changed the price to $31000....claimed that the listing was a mistake and that they needed to add the cost of "all that they do to the vehicle to get it ready". Then, to top it off, they absolutely lowballed me on my trade valuation. Offered me $7k for my truck when I haven't had one other place give m... read more
Business response:
We wish to apologize for this situation if you feel we were not honest on price. We attempt to remain competitive in our pricing and want to disclose full transparency. At your earliest convenience, please reach out to Genesis Leon at Genesis@texasnissan.com to discuss this further.
3rd nissan we've had. dealership is ambiguous about repair on recall waited 2 weeks and then 3 more weeks total. will call for help soon. Visit: NHTSA.gov Call: 888-327-4236 if you are having trouble with your recall.
Business response:
Dr. Tinman, we are so disappointed to learn of this situation. We would like the chance to find a solution to this situation. At your earliest convenience, please reach out to Mark Topham at 817-380-3928 or Mtopham@texasnissan.com to discuss this further.
Worst experience and definitely a scam they over charged me on the vehicle I bought. I believe they took advantage of me being a female and was there for a long time. We came to an agreement on a monthly payment also the salesman said that since I purchased a new vehicle they will take care of the car washes for up to 3 years at no cost to me. Also he said they cover any dents, windshield repair and key coverage at no cost to me and im also paying for that after looking at my paperwork at the MPP service agreement and the Za... read more
Purchased a used VW 2013 car from them in January 2022. They supposedly inspected the vehicle before we drove away. The vehicle failed a safety inspection when we took it in back in our home state and required $4000 worth of work to make it road safe. All four brakes were bad with leaking calipers. There was no oil plug in the oil pan to get the oil changed, it was just sealed up with a single use sealant and the entire oil pan had to be replaced. Two of the tires did not have enough tread to pass inspection. The vehicle onl... read more
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. At your earliest convenience, please reach out to Theresa Falcon at 817-405-0429 to discuss this further.
Do not buy a car here!!! worst car buying experience. They are there to get money and are not concerned about any customer that walks through the door. It’s very disappointing to witness the scam of this dealer . The service manager mark topham even said with their used vehicles when they get them only the exterior is checked. The interior isn’t . They have incompetent mechanics that don’t have a clue how to work on luxury vehicles but that’s all they sell in the pre-owned lot. I will never do business here and will let evey... read more
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please reach out to Theresa Falcon at 817-405-0429 to discuss this further.
WORST EXPERIENCE! DO NOT BUY FROM THEM! Bought a truck and the next day things were going wrong and they told us to bring it in and they would “take care of it”. Only to find “take care of it” meant we would pay for diagnostics of the problem and pay to fix the problem. Promised to align the truck in writing then didn’t even do that. Told many lies and because we didn’t have the “lies” in writing it was just too bad and our problem to deal with. Yes we declined the extended warranty; but were told if anything happened within... read more
Business response:
On behalf of our team, we sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. At your earliest convenience, please reach out to Theresa Falcon at 817-405-0429 to discuss this further.
Wow…..dishonestly at its finest. Our salesman, Les, explained their MSRP markup policy on a new Rogue and we agreed on a $4,000 trade-in plus a new graduate discount of $500. In financing we asked for a breakdown/printout of the pricing TWICE. When we finally got them to show us their breakdown the trade-in was $3,000 and no new college graduate discount was applied. Quite an experience for a first time car buyer and college graduate. When called out on their attempted theft of $1,500 the finance man fled, the salesman disap... read more
Business response:
Hello, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please reach out to Theresa Falcon at 817-405-0429 to discuss this further.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,881 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.