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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
My car went in with a flashing seatbelt light. They replaced the most expensive part first $800's later I drive off the lot and the same light starts flashing! The response is we will give you the next part at cost really?? What about adjusting the price to your cost on the new part in my car that wasn't needed and using that money to put the right part in my car. The response " trust in me" seriously you just scammed me out of $735!
Came in with my husband the other day and was not greeted for 20 minutes. Finally had to ask for assistance. Salesmen not very friendly. Apparently they do not care to sell any cars as their customer service is lacking. Began working with a manager Gabriel Falcons. He was the most incompetent person in the building. Test drove a Sentra and liked it. Did a little research prior on price and I mentioned that their online price was $xx,xxx. Gabriel said the actual price with all add-ons would the significantly higher. They will... read more
Worst service ever! I bought 2 cars from them one for my girlfriend and one for myself so we can both upgrade. her car the first one went smooth. For the second car i purchased a Nissan Altima Coupe 2010(red). When I came onto the lot they asked if I were looking for a car i told them no, because the motor went out and I was still paying on it. I wanted to get the car fixed before i were to trade it in, I felt that would be the right way to handle my situation. Cyrus said no worries we'll take care of you here at nissan espe... read more
Complete crap. Advertise low prices on their site and phone only to show a price 20 percent higher at the dealership after we drove three hours quoting "dealer cost." High pressure sales. We also later found out they sold us a car with two different sets of tires with different speed ratings..huge safety hazard! You want them to respond to any questions or concerns after the sale? Good luck! They never returned any of our calls.
The buying process was a great experience. We were able to get exactly what we needed and for the price we were wanting. However, as soon as we left the front door, the experience started to go south. During the sale we talked about the fact that the side view mirror was broken. While we were filling out the paperwork we were told that we did not need to put the mirror on the "We Owe" sheet because it was a "safety issue" that they will take care of. Here we are almost 2 months later and 10+ promises later, from more than th... read more
We came into Texas Nissan to lease a 2013 Nissan Pathfinder. We told the sales guy that we were looking to lease the car and not purchase it. We sent 4 hours at the dealership the first day to negotiate the cap cost of the car. The sales associate and finance manager were trying to get me to buy a "lease payment". From reviewing the lease buying guide at Lease-Guide.com I fully understood the figures that went into the final lease payment. The sales associate went back to the finance manager and they brought out the paper wh... read more
My wife and I purchased a pre-owned 2011 Nissan Pathfinder. I have been looking for mid-size SUVs for months, as I knew that it was getting time to replace my 2002 Infiniti Qx4 that had nearly 173,000 miiles. I was amazed that I found pretty much exactly what I wanted at Texas Nissan of Grapevine which is only 15 minutes from where I live. I started emailing back and forth with a pre-owned salesperson Larry Brown to ask a few questions to make sure that the Pathfinder was in fact what I was looking for. I went to the dealers... read more
Initial client service here is excellent. Of course, they will accommodate any need that you need met prior to the sale. Once the sale is made, they come across very shady, short, and uncaring. I bought my car at night and missed the dangling fog light and hidden broken bumper. After bringing the car back within the first couple of days for maintenance, Nissan refused to fix it. After speaking with a manager, they proved the car was in perfect condition the morning I bought it via photos but one of the maintenance people dro... read more
Poor service department. I've been three times and each time has been worse than before. Do not trust them with your car. Very disappointing.
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,827 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.