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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Worst new car buying experience EVER! Falsely quoted MSRP I do not recommend anyone going to this dealership due to their lack of integrity, lack of respect for my family's and my time and lack of respect of our knowledge. The only reason we went to this dealership was because they are an "authorized dealer" thru the Sam's Auto buying program. We were there for 8+ hours. Were coerced to purchase extended warranties for a lower interest rate. The numbers during the negotiations were not the numbers on the contract. They charg... read more
Slimy sales tactics Made the mistake of purchasing a vehicle for my daughter from this place. Huge mistake. I went back and forth with salesman about the price we agreed on through email. While he kept insisting I purchase a warranty for an additional 1800 dollars. I refused several times and he kept lowering the price of the warranty. After I refused for the last time he said I would have to pay sticker price because the price we negotiated had expired because I did not come in the same day. I told him I would take the car ... read more
Typical poor salesmanship tactics I am giving two stars (notice that 2 stars is "fair") because the salesmen were very courteous and nice, offering something to drink and even popcorn, but now comes the bad part. I had contacted them to see a used Honda vehicle they were selling in the Used Car Dept. After arriving there and after all of the nice treatment and questions, they said "We will bring the car for you!" When the car arrived, it was a basic model Nissan Sentra. First, they said that "unfortunately" the car we wanted... read more
Possible buyer of New Nissan at Grapevine I have purchased several new cars in my experience. Pontiac, Saturn, Toyota (twice), and Infiniti. Out of all the purchases I've made Toyota is by far the best company. There employees were very nice and the buying experience was smooth. I recently went to possibly trade in my Infiniti QX60 for a new Nissan Armada. The salesperson Jake McDowell was so rude and condescending, I'm assuming because I'm a woman trying to purchase a vehicle. I left feeling like I would never purchase a Ni... read more
Used to Be Good For those of you considering doing business with Texas Nissan of Grapevine--In a word--"DON'T!" I don't now what has transpired at that dealership as of late. I mean they really had a good thing going. This was an excellent dealership that had one thing most car dealerships rarely get from me---"My Trust." Believe me--my last service appointment was no less than a freakin' nightmare. Suffice it to say,--The Service Waiting Room was --"FILTHY"---The Wait Time was --Extended with no explanation----My car came b... read more
NO LIABILITY BEHIND THEIR PRODUCT I am very dissatisfied with the lack of service and responsibility this dealership has taken with the vehicle I purchased from them. If you buy a vehicle from them and you expect them to take proper responsibility, then you are wrong. DO NOT GO HERE!!! SERVICE SUCKS!
Overpriced on Service We have been doing business with this dealership for many many years. My wife and I have purchased two cars from them and they handle our routine maintenance until a few months ago. I understand that they do a detailed inspection on your vehicle when you bring it in for an oil change, however we did not expect them to say we needed more work on our vehicle than what was indeed needed to be done. The rep called us to state that our battery was testing low and needed to be replaced. I asked about the deta... read more
Horrible service and sales Sold me an overexpensive maxima that broke within a couple thousand miles. Service was poor and had almost a week worth of setbacks and my warranty that I purchased with rental service apparently was not applicable to me because I was only 20.
Not going back Found a used Murano online for my daughter, so we went to test drive it. Everything looked good at first glance, so we started talking numbers. The listing on website said $14,997, but after we got there the price suddenly went up $1k. Good thing I took a snapshot of the original price with my iPhone. Told the sales person we came in in good faith based on the price originally listed. He came back with an entourage of people from his boss to the sales manager and who knows else. Felt like an ambush. They proce... read more
Texas Nissan has a 4.2 star rating with 10,827 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.