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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
We were looking for a used Nissan Altima Coupe and did a search on-line and found that they had some available at Texas Nissan of Grapevine. We went over and dealt with Nathan who helped us with purchasing our car. We did a 15 or 20 minute test drive, and the car drove great. It was my first experience purchasing a used car and overall it was good. This is my third Nissan car and my mother has had three herself and I know the cars a made well, which is why I comfortable purchasing used. I just wish I had taken a little more ... read more
Business response:
?My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Is there anything I might be able to do to help make you 100% satisfied? Sincerely, Management
They both were great sales people very friendly & professional great customer service skills.....my experience with the business part turned out to not be so great...they sent a check thru that they were suppose to hold.....we signed the hold form any even made a phone call the day before as we were told to do and the check was processed anyway causing a overdraft on the account.....we called and told Sean Biggs about this to this day nothing has been done about it.....now this is poor customer services.....we should be give... read more
I bought the car in late June. Right after my purchase, my boyfriend got accepted to law school out of state. We moved almost instantaneously. Texas Nissan of Grapevine and the loan company they used (First Investors) took over two weeks to process my paperwork. By that time, I had given notice to my company and moved out of state. When First Investors finally called to verify employment, I of course was gone. They requested a letter from my former employer stating my last date of employment and a letter from my new employer... read more
Worst dealership experience I have ever had! Drove all the way from Austin, TX to purchase a vehicle we found online. When we arrived at the dealership we were told the car had been sold, even though we called the previous night RIGHT before closing and were told it was available. They showed us another vehicle we saw online for around 10k. The thing is the price was increased to 14k due to additional "certification" fee that is added to all of their vehicles. When I asked why the car was advertised online for less the sales... read more
Beware, they won't give you the price of the used car until they know how much can you afford. With that said, they increase the price of the car regardless of the car. They are unethical. They don't care about you, they care about making you spend the money. They say they certify the used cars and that's a $2,000 increase in the price. Unfortunately, I made a bad choice. I traded-in my car and bought one from them. I lost in that transaction. They knew I was going to loose in the transaction and they kept pushing me. I had ... read more
Used car dealership specializes in high velocity sales, originally we went to this dealership to look at two models that were listed as available and confirmed via phone as on the lot. When we arrived both were nowhere to be found. Regardless they had a great selection of other vehicles, again big plus when dealing with a high velocity lot like this one. Ended up test driving two cars, first was mechanically flawed (not really sure how it passed inspection, it needed some work), second was a true gem. After deciding this was... read more
Deceptive to say the least. My family and I visited this dealership because we thought they had some extremely good used car price deals. It turned out that they apparently place "leader" ads in Autotrader and on their website with bottom rock prices. Prices that do not include Nissan's "certification". When we finally came down to making a deal, this amazing price suddenly bumped from $3999 to $12k. BEWARE!!! Don't get screwed. I asked for prices on at least five cars, and the salesmen could never give me a straight answer.
Business response:
My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Every business in the country has some kind of add leader, there is nothing wrong with price leaders...they tend to sell quickly and that's a good thing... read more
Never return phone calls, OVERPRICED, HORRIBLEEEEEEEEEEEEEEE CUSTOMER SERVICE, Deceptive sales, deceptive everything. The internet pricing is false and some of the inventory doesn't even exist. PLEASE DON'T BUY FROM THIS DEALERSHIP. I wish I knew the REAL ratings and reviews before I came. I feel as if I've been ripped off.
Had a horrible experience with this dealership, we could never get a straight answer on a price and they wasted 3 hours of my day haggling with us and never giving us a direct answer. They were condescending in their sales approach and I will never give my money to a dealership that can't even be nice or honest with their customers. I hope their management reviews their sales approach with people and directs their salespeople in a more honest direction. I have been in sales over 10 years and would be ashamed if anyone at my ... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,827 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.