Texas Nissan

Business response:

Thank you for sharing your experience! We're so glad to hear that Tony provided quick and efficient service while ensuring everything was taken care of for you. Taking the extra step to address those recalls is all part of our commitment to keeping you safe and confident in your vehicle. We appreciate your trust in us and look forward to assisting you again in the future. If you ever need anything, don’t hesitate to reach out. Thanks again! 

Business response:

Thank you for your kind words! We’re delighted to hear that your service representative provided you with such an exceptional experience. Knowing this was the best service you’ve ever had truly means a lot to us. We look forward to assisting you again in the future and continuing to exceed your expectations! 

Business response:

Thank you for your kind words and for sharing your experience! We're thrilled to hear that our customer service team, especially Leo, made such a positive impression. We'll be sure to pass along your compliments! We sincerely apologize for the inconvenience caused by the frozen pipe affecting our car wash service. Unfortunately, the weather threw us a curveball, but we’re working to resolve it as quickly as possible. We greatly appreciate your understanding and hope to provide you with the full experience next time. Thank yo... read more

Business response:

Thank you for your wonderful feedback! We're delighted to hear that you received great service and communication during your visit. Providing fast and reliable service is our goal, and we're glad to have met your expectations. We look forward to assisting you with your future appointments. If you have any questions or need further assistance, please don't hesitate to reach out. 

Business response:

Thank you for your longstanding loyalty and trust in our dealership. The fact that you've chosen us to service five of your vehicles is a tremendous honor and speaks volumes about the consistent quality of service we provide. Your review confirms our commitment to maintaining excellent, kind service that keeps customers returning over multiple vehicle purchases and leases. We deeply appreciate customers like you who have made us a trusted partner in your automotive journey. Our goal is always to deliver the high-quality, pro... read more

Business response:

Thank you for your positive feedback highlighting the professionalism of Samantha and our commitment to meeting promised timelines and pricing. We strive to ensure that every customer interaction is transparent, reliable, and delivers exactly what we commit to providing. Your confirmation that everything was completed precisely as discussed demonstrates our dedication to maintaining clear communication and following through on our commitments. We appreciate customers like you who recognize and value straightforward, honest s... read more

Business response:

Thank you for your review and for highlighting Elix's helpfulness during your purchase! We're glad to hear that he assisted you effectively as you navigated the buying process, especially considering the added complexities of being from out of state. We understand that paperwork can sometimes take a bit longer, and we appreciate your patience and understanding. Our goal is always to ensure everything is handled thoroughly and correctly, so our customers can drive away feeling confident in their purchase. We hope you enjoy yo... read more

Business response:

Thank you for your outstanding review! Your enthusiastic recommendation highlights her exceptional skills as a service advisor and demonstrates the high-quality customer service we strive to provide. Your commitment to returning to Samantha for future service needs is the ultimate endorsement of her professional approach. We're thrilled that she was able to exceed your expectations and provide a service experience that was not just satisfactory, but truly memorable. We appreciate team members like Samantha who consistently g... read more

Business response:

Thank you for sharing your first service experience with us! We are delighted that your initial visit was positive, characterized by good and kind service. As a first-time service customer, your comfort and satisfaction are especially important to us. We aim to make every customer feel welcome and well-taken care of, and we're pleased that we were able to meet your expectations during this important first interaction. We hope this experience sets the foundation for a long and positive relationship with our dealership. We loo... read more