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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Leo was great. Went above and beyond with costumer service. Kept me frequently updated, and pleasant
Business response:
Thank you for your fantastic review highlighting Leo's exceptional service! We're thrilled to hear that Leo went above and beyond, providing excellent customer service, frequent updates, and a pleasant experience. Leo's commitment to outstanding customer care is exactly what we strive for, and we appreciate you taking the time to recognize his efforts. We look forward to serving you again in the future!
Always appreciate the personalized service and quality work! Especially from Samantha and Jose. Keeps me coming back over ten years.
Business response:
Thank you for your loyal and heartfelt review! Your decade-long commitment to our dealership is truly special, and we're honored that our personalized service and quality work have kept you coming back. We're particularly delighted that Samantha and Jose have played such a significant role in providing you with outstanding service. Their dedication reflects our team's commitment to excellence and customer satisfaction. Your long-standing trust means everything to us. We look forward to continuing to serve you with the same h... read more
So far my service associate has been outstanding, but yet to see if his commitment is true to the end of my ne t appointment....dealership should of gave me a 10% discount for the service and parts....just saying...lol...i am just hoping my service for cvt fluid replacement and tie rod recall be fixed correctly.
Business response:
We appreciate your detailed and candid feedback! We're glad to hear your service associate has been outstanding so far and that you're optimistic about the service quality. Regarding your service for CVT fluid replacement and tie rod recall, we take these maintenance and safety issues very seriously. We want to assure you that our primary goal is to complete these services correctly and ensure your vehicle's optimal performance and safety. While we understand your suggestion about a potential discount, we're focused on deliv... read more
Concerned why my car sat in parking lot for over an hour before I was informed it was done and I was checked out.
Business response:
Thank you for sharing your experience with us. We understand how important your time is, and we sincerely apologize for the delay in notifying you about your vehicle's completion. It's our goal to provide timely service and clear communication, and we regret that we did not meet those expectations during your visit. We appreciate your feedback and would like to discuss this matter further to ensure it is addressed appropriately. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com. We value your busin... read more
Samantha my advisor was great. Repair took longer than expected. But work was well done
Business response:
We appreciate your honest and balanced feedback about your service experience. We're glad to hear that Samantha, your service advisor, provided great assistance during your visit. While we strive to complete repairs within the estimated timeframe, we understand that some repairs can take longer than initially anticipated. We're pleased that despite the extended repair time, the quality of work met your expectations. Thank you for your understanding and for sharing your experience. We will continue to work on improving our ti... read more
Great staff! They do a great job at communicating and explaining what repairs are needed and which can wait. will continue to bring my vehicles to get serviced at Texan Nissan!
Business response:
Thank you for your outstanding review! We are delighted to hear about your positive experience with our team. Your appreciation for our communication and transparent approach to vehicle repairs is exactly what we aim to provide. We understand that vehicle maintenance can be complex, and our goal is always to help you make informed decisions about your car's needs. We're pleased that our staff effectively explained both necessary and deferrable repairs, giving you the confidence to make the best choices for your vehicle. Your... read more
Quick and easy! Very nice young man. He made the process quick and easy.. the car is running great at this point. Thank you!!
Business response:
Thank you for your enthusiastic review! We're thrilled to hear that you had a quick, easy, and pleasant experience with our team. It's especially gratifying to know that the young man who assisted you made the process smooth and that your car is running great. Your positive feedback highlights our commitment to providing efficient, friendly service. We appreciate you taking the time to share your experience and express your satisfaction. Thank you for choosing us, and we look forward to continuing to serve you in the future!
Staff was friendly and communicated throughout the entire process. Repairs were completed in a timely manner.
Business response:
Thank you for your positive review! We’re delighted to hear that our staff provided friendly service and maintained clear communication throughout your repair process. Timeliness is important to us, and we're glad that your repairs were completed promptly. Your feedback is greatly appreciated, as it reinforces our commitment to delivering excellent customer service. Thank you for choosing us, and we look forward to serving you again in the future!
Service advisor was very efficient, kind, knowledgeable, informative, thorough and professional. Best service experience ever at Texas Nissan
Business response:
Thank you for your outstanding review! We are thrilled to hear that your service experience exceeded your expectations. Our service advisor's commitment to efficiency, kindness, knowledge, and professionalism is exactly what we strive to deliver. Being recognized as your "best service experience ever" is an incredible honor that our entire team will be proud to hear. We appreciate you taking the time to share such detailed and positive feedback about your interaction with us. Thank you for choosing Texas Nissan, and we look ... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,693 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.