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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Service was done, but it took. ...5days. Previous time it took 5days also, not good.
Business response:
We understand your frustration with the extended service duration, and we appreciate you bringing this concern to our attention. A five-day service turnaround is not the standard of efficiency we strive to provide our valued customers. Your feedback highlights a significant area where we need to improve our service speed and overall workflow. Our team is committed to reducing wait times and providing prompt, high-quality service. To address your specific concerns and understand the details of your recent service experience, ... read more
Thank you for enabling this purchase. Clinton and all other states were polite and supportive
Business response:
Thank you for your positive review! We're delighted to hear that Clinton and our team provided you with polite and supportive service throughout your purchase. It's our goal to make the buying experience as smooth and enjoyable as possible, and we're glad we could assist you. We truly appreciate you taking the time to share your experience, and we look forward to serving you again in the future. If you need anything else or have any questions, please don’t hesitate to reach out!
Everyone was pleasent and they found the car I wanted. I dislike the process and wish they could make it less stressful. It’s exactly the same process with every dealer for the last 40 years!
Business response:
Thank you for your feedback! We’re pleased to hear that our team was pleasant and that we were able to find the car you wanted. However, we understand that the purchasing process can be stressful and appreciate your honesty about your experience. We constantly strive to improve and make the buying experience as smooth as possible. Your comments are invaluable in helping us achieve that goal. If you have specific suggestions or concerns, we would love to hear them. Thank you again for sharing your experience, and we hope to s... read more
Wow, so fast with our service and excellent communication, Tony our service advisor was fantastic!
Business response:
Thank you for your fantastic review! We're thrilled to hear that you experienced fast service and excellent communication. Tony is indeed a valuable part of our team, and we're glad he made your experience great. We appreciate your feedback and look forward to assisting you again in the future!
Very fast service and great customer service. AK was very personable, friendly and great to work with.
Business response:
Thank you for your fantastic review! We're so glad to hear that you experienced fast service and great customer care. AK is truly an asset to our team, and we're thrilled that you enjoyed working with him. We appreciate your feedback and look forward to assisting you again in the future!
So courteous and polite. Greeted immediately! Given a time frame for completing service Completed in 1/2 the expected time frame!
Business response:
Thank you for your wonderful review! We're so glad to hear that you were greeted promptly, and that we exceeded your expectations by completing the service in half the expected time. We truly appreciate your feedback and look forward to providing you with excellent service again in the future!
Samantha my service rep was extremely helpful. She followed up before my appt to ensure she understood my issue with my tailgate. Also kept me updated until my truck was ready. Great customer service
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Samantha provided exceptional service by following up and keeping you updated throughout the process. We truly appreciate your kind words and are happy that your experience was a positive one. We look forward to assisting you again in the future!
Excellent service great customer service and quick the advice explain me everything about my services
Business response:
Thank you for your excellent review! We’re delighted to hear that you received great customer service and that our team was able to explain everything about your services clearly. Providing thorough information and support is important to us, and it’s wonderful to know that you felt well taken care of. We appreciate you taking the time to share your experience and look forward to serving you again in the future! If you have any further questions or need assistance, please don’t hesitate to reach out.
My salesperson was very professional, knowledgeable about the car. Also he let me know about the vehicle.
Business response:
Thank you for your great feedback! We're thrilled to hear that your salesperson provided you with professional and knowledgeable service. It's wonderful to know they were able to keep you informed about the vehicle and help you feel confident in your decision. We appreciate you taking the time to share your experience, and we look forward to assisting you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,693 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.