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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Everything was explained well by Samantha. Service was accurate and prompt. I will return for my next service
Business response:
Thank you for your wonderful feedback! We're glad to hear that Samantha was able to provide clear explanations and that your service was prompt and accurate. We truly appreciate your trust in us, and we look forward to assisting you with your next service!
Chris was upfront about everything. We were most impressed by him and his honest feedback and quick analytical thinking.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Chris provided you with upfront, honest service and impressed you with his quick analytical thinking. We strive to create an open and transparent experience for all of our customers, and we're happy that Chris delivered just that. We appreciate your trust and look forward to working with you again in the future!
Thorough and informative throughout process. Samantha gave constant updates and handles issues promptly and timely
Business response:
Thank you for your feedback! We're thrilled to hear that Samantha provided thorough and informative service, keeping you updated and handling any issues promptly. We truly appreciate your trust in our team and look forward to assisting you again in the future!
Everything went well but did not wash my car. Is that not part of the service anymore?
Business response:
Thank you for your feedback! We're glad to hear that everything went well with your service visit, but we understand your disappointment about the car wash. We’d like to clarify this for you—please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com so we can address your concerns. We appreciate your business and look forward to assisting you.
Great customer service and great deals. Clinton Calhoun salesman has always gone out of his way to help us. Been a customer for many years for the great service!
Business response:
Thank you for your continued loyalty and positive feedback! We're so glad to hear that Clinton has consistently gone above and beyond to assist you. Providing excellent customer service and great deals is always our goal, and it's wonderful to know that you've had a great experience over the years. We look forward to serving you again in the future!
I appreciated Mr. John Garcia getting me temporary tags for my car. He was very understanding.
Business response:
Thank you for your kind feedback! We're so glad to hear that John Garcia was able to assist you with temporary tags and that you felt understood throughout the process. Providing excellent service is always our goal, and we're happy to know we met your expectations. If you need anything in the future, feel free to reach out to us. We look forward to serving you again!
Samantha was friendly, knowledgeable and approachable. She took good care of me during my visit.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Samantha made your visit a positive experience with her friendliness, knowledge, and approachable demeanor. Taking care of our customers is always our priority, and we’re happy to know she exceeded your expectations. If you need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!
Everything was smooth and my advisor was great with communicating. I did not have to wait when I first arrived.
Business response:
Thank you for your feedback! We’re so glad to hear that everything went smoothly and that your advisor kept you informed throughout the process. We strive to provide efficient service without unnecessary delays, and we’re happy to know we met your expectations. If you ever need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again!
LOE demonstrated great communication, understanding, transparency, and was overall easy to work with. Thank you.
Business response:
Thanks for the fantastic feedback, Aida! We're thrilled to hear you had a positive experience with Leo. Our team strives for clear communication and collaboration, and it’s great to know we hit the mark. Looking forward to working with you again!
Texas Nissan has a 4.2 star rating with 10,693 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.