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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Amazing awesome I couldn’t believe how amazing they were I will go back to this place
Business response:
Thank you for your amazing review! We're so glad to hear that you had such a positive experience with us. We truly appreciate your kind words and are thrilled to know you'll be coming back. We look forward to serving you again in the future!
So was great at getting my car in after I had it towed to them was great at scheduling my rental and alleviate the stress of no car to use during the repairs !! He went above and beyond his expectations .!! We even shared pictures of our pets. !! Nissan you Need more people like AK at your service department . He has a great smile and greets people like their family .. Definitely gets my praises ! Tony is also a good at providing great service .
Business response:
Thank you for your amazing review! We're so glad to hear that AK went above and beyond to make your experience as stress-free as possible, from getting your car towed in to arranging a rental. It's wonderful to know that he made you feel like family with his warm smile and personal touch. We’re also glad to hear Tony provided great service as well. We truly appreciate your kind words and will be sure to share your praise with both of them. We look forward to assisting you again in the future!
Samantha was respectful and courteous. She worked to get me in and out in a reasonable amount of time although I did not have an appointment.
Business response:
Thank you for your great review! We're so glad to hear that Samantha was respectful and courteous, and that she worked efficiently to get you taken care of even without an appointment. We truly appreciate your feedback and look forward to assisting you again in the future!
I took my '23 Z Protospec in for scheduled service. I saw the '24 Heritage Z and fell in love with it. I left with the Heritage. Everyone there took very good care of me. I couldn't be happier! My memory fails me as to their names.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience during your scheduled service and that you fell in love with the Z. It’s fantastic to know that our team took great care of you throughout your visit. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and wish you many enjoyable drives in your new Heritage Z!
Samantha was awesome! She quoted me about a 2 hour wait (which is great for a Saturday by the way) and was done in less! Super easy process, explained everything well to me. Will be asking for her again!
Business response:
Thank you for your fantastic review! We’re thrilled to hear that Samantha provided you with such great service and that she was able to finish your service in less time than expected. It's great to know that the process was easy and that she took the time to explain everything clearly. We appreciate your kind words and are glad you plan to ask for her again. If you need anything else or have further questions, please don’t hesitate to reach out. We look forward to seeing you again soon!
Great service. Employees took good care of me. Free ride home and back to dealership
Business response:
Thank you for your fantastic feedback! We’re delighted to hear that you had great service and that our employees took good care of you. It’s wonderful to know that the free ride home and back to the dealership made your experience even better. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future! Thank you for choosing us!
Much better than previous experiences. They knew where my car and keys were. In the past locating my car and keys took over an hour! I felt like this experience was much more personal and Samantha was fantastic. I appreciate her text to remind me of the upcoming service and about the service card on credit cards giving me a chance to decide how I would pay.
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that your recent experience was much improved and that we were able to locate your car and keys quickly this time. It's great to know that Samantha made your visit feel more personal and provided excellent communication through text reminders. We truly appreciate you taking the time to share your thoughts, and we’re glad to hear that our efforts to enhance our service have made a positive impact. We look forward to continuing to provide you with great experiences ... read more
This is my 5th car with Texas Nissan. I would think you can figure out I am quite satisfied with them.
Business response:
Thank you for your continued loyalty! We’re thrilled to hear that this is your fifth car with us, and we truly appreciate your trust in our team. Your satisfaction is our top priority, and it’s wonderful to know we’ve consistently met your expectations. If you need anything or have any questions in the future, please feel free to reach out. We look forward to serving you again!
Samatha did a great job. Very good customer service and informative! Yea Samatha keep up the good work!
Business response:
Thank you for your wonderful feedback! We’re so glad to hear that Samantha provided you with great customer service and kept you informed throughout your experience. She truly embodies our commitment to excellence, and we appreciate your recognition of her efforts. We’ll be sure to pass on your praise to Samantha. If you need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to seeing you again!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,693 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.