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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The return of the popcorn and soda machine shows that life is returning to normal. When extra service was needed on my car, I was given a loaner. My car got the usual EXCELLENT service.
Business response:
Thank you for your positive feedback!
Great Dealership! They were extremely thorough on the inspection report! They even recommend changing the brake and power steering fluid I replaced 4,000 miles ago!
Business response:
Thank you for your positive review!
Recent experience is good Only thing missing is a sticker show new milage on front screen . They should change sticker after engine oil change. Regards
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to our Service Director, Mike Highlen, at 817-421-7020 to discuss what we can do to help.
Great service! Very pleased
Business response:
Thank you for your positive review!
Great Service from Dealership!
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Scheduled an appointment; service rep was timely and competent; in and out for a routine service in one hour. Good experience.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Excellent service and cordiality.
Business response:
Thank you for your positive review!
Bought a 2019 Infiniti qx80. Had to wait 2 weeks to receive it for Toyota to resolve unchecked outstanding check engine alarms. After i received the car, had to take it to a garage to get it inspected in order to register it, as the inspection had been overlooked. While being inspected, discovered engine air filter was filthy and had not been replaced. Then i discovered the auto/intermittent wipers did not work. Had to leave it to get it repaired. Probably wasnt tested, as they didnt work when i turned them on during our fir... read more
Business response:
Thank you, Valvin, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.
Fluids checked usually includes windshield wiper fluid, they overlooked that this time. No big deal tho, I also requested an appraisal that wasn't completed.
Business response:
Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please reach out to our Service Director, Mike Highlen, at 817-421-7020 to discuss what we can do to help.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,952 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.